Retail Supervisor: Fashion and Giftware Lead

Hollybank Trustees Ltd; Dublin; On-site; EUR 25,000 - 32,000; Part time

Benefits offered by this job

Staff discounts

Onsite parking

Bike-to-work scheme

Employee assistance program

Job summary

Carraig Donn is hiring a part-time Supervisor for our Donaghmede store in Dublin. You will lead a high-performing team, drive sales, manage weekly rotas, and ensure exceptional customer service and store presentation.

Flexibility to work weekdays, evenings and weekends is required. Immediate start. Join a growing Irish retailer offering team development, staff discounts, and a supportive environment.

Qualifications

• 1+ years’ experience in a supervisor or management role, ideally within fashion or home/gift industry.
• Experience leading teams and achieving store targets.
• Strong customer service and communication skills.

Responsibilities

• Drive sales by leading and motivating a high-performing team to meet weekly and monthly targets.
• Promote sales while controlling costs to maximise profitability and achieve optimal gross margin.
• To maintain up to date knowledge of and adhere to all Company Procedures and Health & Safety Procedures.
• Uphold company standards in customer service, health & safety, and overall store presentation.
• Foster a strong team spirit through communication, leadership, and collaboration.
• Support Store Manager with organising and managing weekly team rotas to ensure adequate coverage within budgeted hours.
• Maintain exceptional visual merchandising standards in line with Company guidelines.
• Handle customer queries and complaints promptly, escalating to Head Office where necessary.
• Ensure the effective use of the till system, cash management, and daily store operations.
• Support recruitment, training, and development of team members to enhance store efficiency and engagement.
• Maintain high standards of stockroom organisation and overall store safety and hygiene.

Skills

Leadership

Customer service

Team motivation

Shift planning

Job description

Carraig Donn is hiring a part-time Supervisor for our Donaghmede store in Dublin. You will lead a high-performing team, drive sales, manage weekly rotas, and ensure exceptional customer service and store presentation.

Flexibility to work weekdays, evenings and weekends is required. Immediate start. Join a growing Irish retailer offering team development, staff discounts, and a supportive environment.