Retail Supervisor

Production Equipment Europe; Galway; On-site; EUR 42,000 - 50,000; Full time

Job summary

Production Equipment Europe, a leading industrial distributor, is recruiting a Retail Supervisor for our Safety Direct Division in Galway to drive sales, customer service and brand development.

You will lead and train Retail Store Assistants, build relationships with customers and suppliers, and ensure compliance with safety regulations while delivering first-class service.

The role offers opportunities to contribute to promotions and in-store projects within a dynamic team.

Qualifications

• Experience in a similar role would be an advantage.
• Driven with a passion for a career in sales and/or customer support.
• Ability to identify customer needs and maximise sales opportunities.
• Good communication, organisation and administration skills.
• Flexible and pro-active attitude.
• Ability to bring new ideas/initiatives to drive sales.
• A technical or marketing background would be a distinct advantage.
• Strong people management and leadership skills.

Responsibilities

• Responsible for all sales activities including sales, marketing, customer service and brand development
• Develop good business relationships with all new and existing customers
• Deliver first class customer service at all times
• Resolve customer complaints as effectively as possible
• Merchandising the floor space to maximise sales
• Participate as a project team member and drive relevant projects through to implementation
• Lead and train the team of Retail Store Assistants
• Ensure to keep up to date with applicable regulations and safety legislation
• Work as part of a team to organise in-store promotions
• Increase business by maximising sales to each customer
• Inform customers of the technical benefits of our products and have the confidence to discuss in great detail
• Other duties as assigned from time to time
• Develop relationships with supplier representatives
• Stay in touch with current market trends and innovations

Skills

Sales

Customer service

Communication

Leadership

Team training

Relationship building

Product knowledge

Job description

Production Equipment Europe is a leading industrial distributor supplying over 90,000 products to customers nationwide. We are currently recruiting a Retail Supervisor for our Safety Direct Division to play a critical role in the promotion of sales, marketing, customer service and brand development.

Responsibilities

• Responsible for all sales activities including sales, marketing, customer service and brand development
• Develop good business relationships with all new and existing customers
• Deliver first class customer service at all times
• Resolve customer complaints as effectively as possible
• Merchandising the floor space to maximise sales
• Participate as a project team member and drive relevant projects through to implementation
• Lead and train the team of Retail Store Assistants
• Ensure to keep up to date with applicable regulations and safety legislation
• Work as part of a team to organise in-store promotions
• Increase business by maximising sales to each customer
• Inform customers of the technical benefits of our products and have the confidence to discuss in great detail
• Other duties as assigned from time to time
• Develop relationships with supplier representatives
• Stay in touch with current market trends and innovations

Skills And Experience

• Experience in a similar role would be an advantage
• Driven with a passion for a career in sales and/or customer support
• Ability to identify customer needs and maximise sales opportunities
• Good communication, organisation and administration skills
• Flexible and pro-active attitude
• Ability to bring new ideas/initiatives to drive sales
• A technical or marketing background would be a distinct advantage
• Strong people management and leadership skills