Retail Store Lead | Key Holder & Customer Experience

Elverys

Galway

Híbrido

EUR 26.000 - 32.000

Jornada completa

Hace 4 días

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Descripción de la vacante

Intersport Elverys in Galway, Ireland, is seeking a Sales Assistant to support daily store operations and deliver exceptional customer experiences. The role requires flexibility for midweek and weekend rostering and offers opportunities for progression within a dynamic sporting environment.

The ideal candidate has at least two years of retail experience, a friendly personality, and strong communication skills. Proficiency with Excel, Word, and email is expected, and weekend coverage is required.

Formación

Minimum two years retail experience.
Warm, friendly and engaging personality.
Great communication and customer service skills.
Experience in Visual Merchandising is desirable.
Ability to manage workload and delegate tasks.
Trustworthy and honest behavior.
Proficient computer skills: Excel, Word and email.
Must be available for Sunday cover (one in four).
Initiative to take on additional tasks.

Responsabilidades

Assist management in daily store operations and oversee open/close in absence of management.
Open/close store, end of day recovery, deliveries, stock management, cashing up.
Assign tasks to staff and ensure procedures are followed.
Provide personal, positive service to every customer.
Maintain knowledge of product catalogue and promotions.
Engage with customers to recommend best products and drive sales.
Lead visual merchandising standards in-store using available tools.
Utilize store tools such as Assisted Selling, Safesize, e-receipts, radio systems.
Coordinate cash, stock, and reports to relevant personnel in management absence.
Handle daily deliveries and stock management procedures.
Ensure end of day recovery is completed to standard.
Perform other retail duties: sales, customer experience, etc.
Operate till and handle financial transactions; deliver a great last impression.
Monitor for shoplifting and follow security guidelines.
Act as backup call-out person in management absence during alarms.
Pursue personal development and participate in required training.
Carry out other duties as required.