Retail & Pharmacy Team Lead & Coach

Boots Ireland; Leinster; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Company Pension

Discretionary annual bonus

25 days holidays per year pro rata (ex

Job summary

Boots Ireland is seeking an Assistant Manager to support the Store Leader and deliver excellent customer care and operational standards every day by connecting with customers to understand their needs.

You will lead a team across retail and pharmacy, inspiring staff on the shop floor and demonstrating how to provide brilliant service and care. This role focuses on coaching, performance management, and protecting patient safety while driving business outcomes.

Qualifications

• Experience leading a team within a customer facing setting.
• Ability to inspire and coach a team to meet performance goals.
• Collaborative personality able to thrive in a team environment.

Responsibilities

• Lead your team to deliver customer care and meet store targets.
• Coach and develop your team through regular reviews and feedback.
• Ensure stock availability, cost control, and loss prevention in-store operations.
• Conduct regular reviews and risk assessments to protect patient and public safety.
• Interpret data and trends to respond to changing customer needs.

Skills

Leadership

Coaching

Collaboration

Job description

Boots Ireland is seeking an Assistant Manager to support the Store Leader and deliver excellent customer care and operational standards every day by connecting with customers to understand their needs.

You will lead a team across retail and pharmacy, inspiring staff on the shop floor and demonstrating how to provide brilliant service and care. This role focuses on coaching, performance management, and protecting patient safety while driving business outcomes.