Retail & Pharmacy Assistant Manager — Lead & Coach Team

Boots; Ballyogan; On-site; EUR 38,000 - 46,000; Full time

Benefits offered by this job

Company Pension

Discretionary annual bonus

25 days holidays per year pro rata (ex

Generous employee discounts and benefit

Company Sick Pay Scheme

Tax Saver scheme

Access to free, 24/7 counselling and E

Job summary

Boots is seeking an Assistant Manager to support the Store Leader in delivering outstanding customer care and safe operating standards across retail and pharmacy. You will lead and inspire your team on the shop floor, modelling service excellence and patient care.

The role focuses on coaching, performance reviews, stock availability, cost control, and using data to respond to customer needs. A collaborative, inclusive approach is essential to succeed.

Qualifications

• Experience leading a team within a customer facing setting.
• Proven ability to coach and develop performance.
• Collaborative approach and strong communication skills.

Responsibilities

• Lead your team to deliver business growth by providing care to customers and patients.
• Coach and review team performance to drive improvements.
• Maintain a sustainable retail and pharmacy operation with stock availability and cost control.
• Conduct regular reviews, audits and risk assessments to protect patient and public safety.
• Interpret data and trends to respond quickly to customer needs.

Skills

Team leadership

Coaching & development

Customer service orientation

Job description

Boots is seeking an Assistant Manager to support the Store Leader in delivering outstanding customer care and safe operating standards across retail and pharmacy. You will lead and inspire your team on the shop floor, modelling service excellence and patient care.

The role focuses on coaching, performance reviews, stock availability, cost control, and using data to respond to customer needs. A collaborative, inclusive approach is essential to succeed.