Retail Optical Assistant

Vision Express

Cork

Hybrid

EUR 28,000 - 36,000

Full time

11 days ago

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Benefits offered by this job

Free eyewear

33 days holiday

Discounts + free eye tests

Wellbeing support

OneSight Foundation

Job summary

Vision Express in Ireland is seeking a Retail Optical Assistant to deliver confident personalised customer service and expert eyewear advice.

You will learn to adjust frames, assist with fittings, carry out minor repairs, and support pre-screening eye tests using the latest optical tech in-store.

The role offers benefits including free eyewear, generous holiday allowance, staff discounts, wellbeing support, and opportunities to contribute to global vision initiatives.

Qualifications

Experience in delivering confident personalised customer service.
Ability to engage customers and provide product advice.
Strong communication and teamwork to support a busy store.

Responsibilities

Deliver personalised customer service and product advice.
Learn to adjust frames, assist with fittings, and carry out minor repairs.
Support pre-screening eye tests using the latest optical technology.
Keep the store running smoothly with admin and support tasks.

Skills

Customer service

Engaging with customers

Strong communication

Team player

Digital tools

Tools

Digital tools

Job description

Retail Optical Assistant – Vision Express

Where customer service meets premium eyewear and medtech innovation. Are you looking for a retail role in eyecare where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance.

What You’ll Do

Deliver confident personalised customer service and product advice
Learn to adjust frames, assist with fittings, and carry out minor repairs
Support pre-screening eye tests using the latest optical technology
Keep the store running smoothly with admin and support tasks

What You’ll Get

Free eyewear (up to €550 annually) from day one
33 days holiday with buy/sell options
Family & friends discounts + free eye tests
Employee wellbeing support
Opportunities to support global vision through the OneSight Foundation

Earn More at Vision Express

Earn monthly bonuses on top of your salary. Full-time Optical Assistants meeting targets can earn €77–€520/month bonus — with uncapped potential for high performers. Your performance matters — and it pays off.

What We’re Looking For

Confident engaging with customers and recommending products
Passionate about eyewear, style, and comfortable with digital tools
Positive team player with a can-do attitude
Strong communicator who listens and understands customer needs

Why Vision Express?

With over 590 stores across the UK, Ireland, and Jersey, we’re a leading optical retailer and a growing medtech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development.

Retail Optical Assistant – Vision ExpressWhere customer service meets premium eyewea...

Retail Optical Assistant – Vision ExpressWhere customer service meets pre...