Retail Floor Associate — Customer Experience & Sales

JD Sports Fashion; Dublin; On-site; EUR 25,000 - 30,000; Full time

Benefits offered by this job

Staff discount

Personal development opportunities

Job summary

JD Sports in Dublin seeks a Store Colleague to deliver an outstanding shopping experience. You will greet customers, answer questions, and help customers find products while keeping displays sharp and inviting.

You will support achieving daily sales goals, replenish stock, handle transactions with accuracy, and maintain shop floor presentation. Training and growth opportunities are available in a fast-paced team environment.

Qualifications

• Ability to adapt approach and communication style to different people and situations.
• Ability to engage positively with customers and colleagues.
• Good organisational skills and the ability to manage tasks effectively.
• Ability to work collaboratively.

Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Responsible for achieving team sales objectives by identifying customer needs, recommending suitable products, and promoting complementary items.
• Maintaining high standards of customer service.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays, and stock areas are clean, organised, and well maintained.
• Replenish stock and ensure products are available and correctly displayed in line with company standards.
• Complete operational tasks including processing transactions, cash handling, stock processing, and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required.

Skills

Customer service

Teamwork

Adaptability

Communication

Tools

POS systems

Job description

JD Sports in Dublin seeks a Store Colleague to deliver an outstanding shopping experience. You will greet customers, answer questions, and help customers find products while keeping displays sharp and inviting.

You will support achieving daily sales goals, replenish stock, handle transactions with accuracy, and maintain shop floor presentation. Training and growth opportunities are available in a fast-paced team environment.