Customer Experience Associate – Retail & Service

Boots Ireland; Munster; On-site; EUR 21,000 - 27,000; Full time

Benefits offered by this job

Pension membership (PRSA)

Partial paid maternity leave

Discretionary annual bonus

Generous employee discounts

Flexible benefits scheme

Job summary

Boots Ireland is seeking a Customer Assistant to support customers on tills, advise on products, and help with stock and shop floor presentation. You will work onsite and report to the Assistant or Store Manager, contributing to a welcoming shopping environment.

We value clear communication, teamwork, and a proactive approach to customer care. Full training is provided, with benefits including discounted products and a flexible benefits scheme.

Qualifications

• Strong communication and listening skills in a busy retail setting.
• Ability to advise customers and deliver great service.
• Willingness to work as part of a collaborative team.

Responsibilities

• Help customers at tills and on the shop floor with questions and product advice.
• Promote store offers and help maintain attractive product displays.
• Keep the store clean and well-presented for a great shopping experience.
• Support team to ensure smooth store operations and customer satisfaction.

Skills

Communication

Active listening

Teamwork

Customer service

Brand ambassador

Tools

Excel

Job description

Boots Ireland is seeking a Customer Assistant to support customers on tills, advise on products, and help with stock and shop floor presentation. You will work onsite and report to the Assistant or Store Manager, contributing to a welcoming shopping environment.

We value clear communication, teamwork, and a proactive approach to customer care. Full training is provided, with benefits including discounted products and a flexible benefits scheme.