Retail Associate: Part-Time Customer Experience

Naylor's Equestrian Llp; Dublin; Hybrid; EUR 17,000 - 19,000; Part time

Job summary

Naylor's Equestrian Llp in Dublin is seeking a Store Colleague for a part-time role on the shop floor. You will greet customers, answer questions, maintain displays, replenish stock and process transactions, contributing to a welcoming, efficient store environment.

You'll work as part of a supportive team, delivering high standards of presentation, assisting with deliveries and stock control, and helping customers choose products that suit their needs while following company policies and safety

Qualifications

• Ability to adapt approach and communication style to different people.
• Engage positively with customers and colleagues.
• Good organisational skills and the ability to manage tasks effectively.
• Ability to work collaboratively.
• Willingness to learn new skills and follow company processes and procedures.

Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Responsible for achieving team sales objectives by identifying customer needs, recommending suitable products, and promoting complementary items.
• Maintaining high standards of customer service.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays, and stock areas are clean, organised, and well maintained.
• Replenish stock and ensure products are available and correctly displayed in line with company standards.
• Complete operational tasks including processing transactions, cash handling, stock processing, and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required.

Skills

Customer service

Communication

Teamwork

Organisation

Learning mindset

Job description

Naylor's Equestrian Llp in Dublin is seeking a Store Colleague for a part-time role on the shop floor. You will greet customers, answer questions, maintain displays, replenish stock and process transactions, contributing to a welcoming, efficient store environment.

You'll work as part of a supportive team, delivering high standards of presentation, assisting with deliveries and stock control, and helping customers choose products that suit their needs while following company policies and safety