Retail Associate - Liffey Valley (Part time)

Three Ireland (Hutchison) Limited; Dublin; Hybrid; EUR 16,000 - 17,000; Part time

Benefits offered by this job

Smartphone with generous employee plan

25 days annual leave

Employer pension scheme

Life Assurance

Job summary

Three Ireland (Hutchison) Limited is hiring a part-time Retail Associate to deliver friendly, proactive service and help customers find the right products and services. The role supports store targets in a fast-paced, team‑oriented environment.

You’ll work approximately 20 hours per week with a competitive starting salary and a generous OTE, plus benefits including a smartphone plan, pension and healthcare. Training and development are provided.

Qualifications

• Experience in retail, sales or customer service.
• Strong communication and interpersonal skills.
• Interest in technology and willingness to learn.

Responsibilities

• Deliver friendly and proactive service to every customer.
• Understand customer needs and match them to products and services.
• Take ownership of issues and resolve them.
• Promote self-service through the My3 app with a show, not tell approach.
• Drive sales by presenting solutions that meet customer expectations.
• Work towards personal and store targets with energy.
• Stay updated on industry trends and competitors.
• Look for process improvements and share ideas.
• Assist with cash handling, mentoring and admin as needed.
• Support and motivate teammates to succeed.
• Collaborate with Customer Care, Business and Credit teams.

Skills

Retail experience

Customer service

Communication skills

Eagerness to learn

Team player

Job description

Salary Range: €16,027.00 - 17,216.00

€15.41 per hour, plus generous individual sales commission (OTE)

Part time, permanent role (20 hours per week)

At Three, our Retail Associates create exceptional customer experiences while contributing to a positive, supportive, and high‑performing store environment. We live our values every day: Be One Team, Be Kind, Be Customer Focused, Be Brave.

What You’ll Do

Be Customer Focused

• Deliver friendly and proactive service to every customer.
• Understand customer needs and match them to the right products and services.
• Take ownership of issues and follow them through to resolution.
• Promote customer self‑service through the My3 app using a “show, not do” approach.

Be Brave

• Drive sales by actively presenting solutions that meet or exceed customer expectations.
• Work towards personal and store targets with energy and a positive attitude.
• Stay up to date on industry trends and competitor activity.
• Look for opportunities to improve processes or ways of working and share your ideas.
• Take on additional responsibilities where needed (e.g., cash management, mentoring, admin).

Be One Team

• Support and motivate teammates to succeed collectively.
• Share best practices and celebrate team wins.
• Collaborate with wider teams such as Customer Care, Business, and Credit to solve customer queries efficiently.

Be Kind

• Maintain high store standards through replenishment, clean displays, and attention to detail.
• Follow Data Protection and RLP processes, ensuring all documentation is completed accurately.
• Help create a welcoming, respectful environment for customers and colleagues.

Skills we’re Looking For

• Preferred but not essential; Experience in retail, sales, or customer service
• A strong interest in technology and eagerness to learn.
• Excellent communication skills, both in listening and presenting solutions.
• Friendly, confident, and able to work well both from own initiative and with your team.
• Self‑motivated, patient, and resilient.
• Good attention to detail and strong problem‑solving or negotiation skills.
• Flexibility to work evenings and weekends.

What we offer

• Competitive starting salary of €16,027 for part time staff
• Commission/Reward structure: €2,875 annual OTE
• 25 days annual leave each year
• Smartphone with a generous employee plan
• Benefits contribution paid monthly to use towards healthcare etc
• Employer matching pension scheme of up to 5%
• Life Assurance and Salary Protection Plan from day one
• Access to learning and development tools

At Three, we are committed to diversity and inclusion. As Ireland’s largest mobile telecommunications provider, we provide a better connected life for our diverse customer base, and want our teams to reflect this. We welcome and celebrate all identities and strive to create a culture of belonging where employees can thrive as their authentic selves. If you do not ‘tick every box’ in this job description, you likely have other valuable skills that would make you a great fit for one of our teams.

If you require reasonable adjustments for your interview, please let us know when scheduling your interview, or alternatively, please email [e-mail]