Retail Assistant Store Manager

Company Details Confidential; Cork; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Food allowance

Job summary

Centra Cork City Centre is seeking an Assistant Store Manager to ensure smooth daily operations and excellent customer service, while driving sales and profitability. You will lead a team, manage rostering and attendance, and uphold store standards in a fast-paced environment.

The role reports to the Store Owner/Store Manager and requires at least 2 years in a management position with strong MS Office skills.

Qualifications

• Minimum 2 years’ experience in a management position.
• Good knowledge of Microsoft Office (Excel, Word).
• Understanding of how to achieve KPIs and targets.
• Thrives in a fast-paced working environment.

Responsibilities

• Ensure the store operates efficiently and provides excellent customer service and fresh food.
• Deliver on store targets (sales and profitability) through effective people management.
• Manage rostering, attendance, and workload delegation.
• Maintain merchandising standards and store presentation.
• Support Store Manager and assume responsibility in their absence.
• Engage with new initiatives and adopt new ways of working.

Skills

Management experience

Microsoft Office

KPIs

Fast-paced environment

Tools

Excel

Word

Microsoft Office

Job description

Coleman Court, Coleman's Lane, North Main Street, Cork, Co. Cork, T12 PC9T

Map Share/Print

Application Details

In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit.Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.

Job Description

Assistant Store Manager - Centra Cork City Centre

Reports to: Store Owner, Store Manager

Direct Reports: Trainee Manager, Department Managers, Supervisor and Sales Assistants

Main Purpose of the Job: Ensure the store operates efficiently and effectively and provides our customers with the very best customer service and fresh food offering at all times in a clean, safe environment. To deliver on key store targets (sales and profitability) through effective management of people and operations.

Relevant Skills / Experience

• Minimum 2 years’ experience in a management position
• Good knowledge of Microsoft Office (Excel, Word)
• An understanding of how to achieve KPIs and targets
• Thrive in a fast-paced working environment

Main Duties

• Always ensure that customer satisfaction is the number one priority by greeting each customer as if it’s their first visit to the store and consistently deliver an exceptional service by displaying I-CARE service excellence behaviours
• Organised, self-driven, excellent attention to detail and use own initiative
• Support the Store Manager in ensuring the smooth running of the store by prioritising and delegating the workload appropriately
• Foster good working relationships among the team and with local community.
• Ensure adherence to Store rules, policies and procedures
• Ensure the adequate timekeeping and attendance of employees
• Manage employee rostering and annual leave and maintain accurate and secure records
• Ensure merchandising and presentation of entire store is of the highest standard at all times and in accordance with relevant store planograms and guidelines
• Support Store Manager in achieving Retail Excellence Standards
• Assume Store Manager responsibilities in their absence
• Engage with new initiatives and embrace new ways of working
• Perform any other duties or assume any other responsibilities that may be assigned to you from time to time. These may be outside of your normal area of work. Furthermore, you may be assigned to work in other areas within the Store on either a temporary or permanent basis

Benefits

• Food allowance

Work Location

In person

• Sector: other service activities

Career Level

• Managerial

Candidate Requirements

Essential

• Minimum Experienced Required (Years): 1

Desirable

• Ability Skills: Communications, Creativity, Customer Service, Sales/Marketing
• Competency Skills: Initiative, Leadership, Management, Time Management
• Specialising In: microsoft excel, microsoft word, communication skills
• Driving Licence: None
• Languages: English C1-Advanced