Restaurant Manager

Carton House, A Fairmont Managed Hotel; Maynooth; On-site; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Meal provided

Uniform provided

Free parking

Refer a Friend €250

Team events

Job summary

Carton House, a five-star resort and the first Fairmont property in Ireland, invites applications for a Restaurant Manager. Join a storied property and lead a high-performing team dedicated to exceptional guest experiences within a luxury setting.

You will oversee daily operations, drive service standards, and collaborate across departments to optimize guest satisfaction and financial performance. This role requires leadership, English proficiency, and flexibility to work evenings and weekends.

Qualifications

• Strong customer service and guest-relations skills.
• Proven leadership and team-management abilities.
• Excellent communication, both spoken and written English.
• Ability to work independently and take initiative.
• Shift flexibility including evenings, weekends, and holidays.

Responsibilities

• Oversee and coordinate all departmental operations to ensure smooth daily service.
• Lead the team in creating memorable guest experiences and high service standards.
• Manage guest requests and reservations with a proactive approach.
• Identify revenue opportunities and drive continuous improvement across the resort.
• Monitor financial performance by controlling costs and maximizing revenue.

Skills

Customer service

Leadership

Communication

Independent worker

Flexibility

Job description

A five-star career awaits at Carton House.

We invite you to begin your next career chapter at Carton House - a storied and dynamic five-star resort destination and the first and only member of the Fairmont Hotel collection in Ireland.

Nurturing a working environment built on fairness, inclusivity, and growth for all team members, we deliver the highest standard of service, turning moments into memories for all of our guests.

We are currently recruiting a Restaurant Manager to join our team at Carton House.

Key Responsibilities

• Oversee and coordinate all departmental operations to ensure smooth daily service, including setup, service delivery, and closing procedures.
• Lead the team in creating memorable, personalized guest experiences and promoting exceptional service standards.
• Manage guest requests and reservations efficiently using a proactive "one-stop" approach.
• Drive continuous improvement through innovation, problem-solving, and identifying revenue-generating opportunities across the resort.
• Monitor departmental financial performance by controlling costs and maximizing revenue opportunities.
• Develop and implement departmental goals and action plans focused on colleague engagement, guest satisfaction, quality assurance, loyalty program performance, and financial results.
• Build a high-performing team through effective leadership, training, coaching, performance management, and succession planning.

Key Requirements

• Strong understanding of hotel Food & Beverage operations.
• Ability to work independently and use initiative.
• Excellent customer service, communication, and interpersonal skills.
• High standard of spoken and written English.
• Minimum 2 years' experience in a similar role within a luxury 5-star hotel environment.
• Structured, organised, and detail-oriented approach to work planning.
• Full flexibility to work evenings, weekends, and public holidays as required.
• Proven leadership skills with the ability to motivate and support a team.

Why work for Carton House, A Fairmont Hotel?

• To be part of Accor's large global hospitality network.
• Employee benefit card offering discounted rates in Accor Hotels worldwide.
• Refer a Friend bonus of €250.
• Learning and development opportunities.
• Employee Assistance Programme.
• Strong team focus and team atmosphere.
• Meals and uniform are provided.
• Free parking.
• Team-building and social events organised throughout the year in line with our successful Awards and Recognition Scheme.
• Training is provided both on-the-job and through organised training seminars with both internal and external trainers.

Data Retention

Please note that all applications and CV's submitted for a role at Carton House will be kept on file for a period of 12 months.

Should you not wish for your data to be held following the closure of the application process then we would ask that you please make note of this when submitting your application.

Kind Regards,

The People & Culture Team

Carton House