Reservationist

Hawksmoor Dublin; Dublin; Presencial; EUR 25.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

30 days holiday

Tronc paid for every hour you work

25% Sunday Premium

Referral bonuses from day one

Paid annual volunteer days

Dedicated restaurant welfare budget

Free meals while you’re at work

50% off food for you and loved ones

Health plan

Perkbox access

Tax saver commuter ticket scheme

Cycle to work scheme

Training and management development

Descripción de la vacante

Hawksmoor Dublin is seeking a Restaurant Host to be at the heart of our guest experience. You will welcome guests, manage reservations and waiting lists, coordinate seating and cloakroom, and support the floor team to ensure warm, generous hospitality from the first hello.

Ideal candidates are friendly, adaptable, and able to work in a fast-paced environment. Training is provided, with opportunities for growth within a renowned restaurant group known for sustainability and best-in-class service.

Formación

• Naturally friendly, confident and great with people.
• Comfortable working in a fast-paced restaurant environment.
• Organised, calm and able to think on your feet.
• A reliable team player who enjoys being part of a close-knit team.
• Previous hospitality or customer-facing experience is helpful but not essential.

Responsabilidades

• Welcome guests warmly and confidently on arrival.
• Manage reservations, walk-ins and waiting lists during service.
• Seat guests and manage the flow of the restaurant to support smooth service.
• Oversee cloakroom and guest arrivals during busy periods.
• Communicate clearly with managers, floor teams and the kitchen.
• Support the floor team by helping set and reset tables and assist service when needed.
• Handle guest enquiries in person, by phone and email with care and professionalism.

Conocimientos

Customer service

Communication

Teamwork

Organised

Descripción del empleo

Restaurant Host

Since2006, Hawksmoor has been the UK’s home of ethically sourced, grass-fed beef,cooked over charcoal and paired with award-winning wines and cocktails. HawksmoorDublin plays a key role in bringing our warm, generous hospitality to the city.We’re proud to be a certified B Corp, one of the most sustainable restaurantgroups in the industry, and to have been recognised as one of the BestCompanies to work for year after year.

As a RestaurantHost at Hawksmoor, you’ll be right at the heart of the guest experience. This isnot a desk-based role. You’ll be welcoming guests, managing reservations andwaiting lists, coordinating seating and cloakroom, and supporting the floorteam to keep service running smoothly. You’ll be a key part of how we deliverwarm, generous hospitality from the very first hello.

What You’ll Do

• Welcome guests warmly and confidently on arrival
• Manage reservations, walk-ins and waiting listsduring service
• Seat guests and manage the flow of the restaurantto support smooth service
• Oversee cloakroom and guest arrivals during busyperiods
• Communicate clearly with managers, floor teams andthe kitchen
• Support the floor team by helping set and resettables and assist service when needed
• Handle guest enquiries in person, by phone andemail with care and professionalism

Who You Are

• Naturally friendly, confident and great with people
• Comfortable working in a fast-paced, busyrestaurant environment
• Organised, calm and able to think on your feet
• A reliable team player who enjoys being part of aclose-knit team
• Previous hospitality or customer-facing experienceis helpful but not essential, full training provided

Our Values

• Welcome Everyone-We create warm, inclusive spaces where people feel genuinely welcome.
• Work Hard and Be Nice to People- We set high standards and treateach other with kindness and respect.
• Hit Hawksmoor Standards- We care deeply about quality andconsistency every day.
• Keep Evolving- We stay curious, open to feedback and alwayslooking to improve.

Benefits

• 30days’ holiday
• Troncpaid for every hour you work, including holidays and breaks
• 25%Sunday Premium
• Referralbonuses from day one
• Paidannual volunteer days
• Adedicated restaurant welfare budget for healthy snacks, drinks, and extrasupport during busy times
• Freemeals while you’re at work
• 50%off food in our restaurants for you and your loved ones
• HSFHealth Plan – helping you look after your health and wellbeing
• Accessto Perkbox for exclusive discounts and perks
• TaxsaverCommuter Ticket Scheme
• Cycleto Work Scheme
• Hugeinvestment in training and development with qualifications across Wine,H&S, Food Safety, HR and a five-stage management development programme, runin partnership with the Watershed Management School

We’re building a team thatreflects the richness and diversity of the communities we serve. At Hawksmoor,we welcome everyone and believe in creating a workplace where individuality iscelebrated, kindness is key and high standards are met together. If this roleexcites you but you don’t meet every requirement, please apply anyway. Youmight be exactly who we’re looking for.