Remote Senior Technical Program Manager – AI-Driven SaaS

globalizationpartners; Ireland; Remote; EUR 78,000 - 117,000; Full time

Job summary

Globalization Partners is seeking a Senior/Principal Technical Program Manager to drive execution across technology, aligning programs with company goals and timelines. You will manage cross-functional workstreams spanning Sales and Customer Support, delivering predictability and quality at scale.

The role emphasizes AI-driven development lifecycles, Agile delivery, and collaboration with diverse teams in a remote-first environment. A strong background in SaaS and program management is required.

Qualifications

• Experience delivering complex programs in a technology-driven SaaS environment.
• Direct experience with AI-driven development lifecycles and AI workflows.
• Strong knowledge of SDLC and Agile program management tools.

Responsibilities

• Lead end-to-end lifecycle of technical programs related to sales and customer support.
• Define scope, objectives, roadmaps and success criteria for programs.
• Collaborate with Technology, Engineering, Product, Operations and Sales.
• Drive agile delivery and optimize customer-focused processes.
• Communicate progress, resolve issues and report outcomes.

Skills

7+ years TPM experience

AI-driven lifecycles

Agile PM

Leadership

Clear communication

Multi-project management

Problem solving

Education

BS in CS or Engineering

Agile Certification (CSM/SAFe)

Tools

Jira

Rally

Google Workspace

Salesforce

Zendesk

Workday

Job description

Globalization Partners is seeking a Senior/Principal Technical Program Manager to drive execution across technology, aligning programs with company goals and timelines. You will manage cross-functional workstreams spanning Sales and Customer Support, delivering predictability and quality at scale.

The role emphasizes AI-driven development lifecycles, Agile delivery, and collaboration with diverse teams in a remote-first environment. A strong background in SaaS and program management is required.