Remote Danish-Speaking Customer Support Pro (Greece)

WW Talents

Dublin

Remote

EUR 15,000 - 17,000

Full time

7 days ago
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Benefits offered by this job

Fully Paid Training
Onboarding Support
Professional Development
Career Progression Opportunities
Relocation Support (hotel, flight, etc

Job summary

WW Talents is seeking a Danish-speaking Client Service Advisor to support customers remotely from Greece. The role offers remote work in Greece, with comprehensive training and onboarding.

You will handle inquiries across products, orders, payments, and returns, while maintaining CRM records and delivering professional support. Relocation and visa sponsorship are not applicable for this position, and you must have the right to work in Greece.

Qualifications

  • Danish language proficiency at C1/C2.
  • English proficiency at B2-C1 depending on project.
  • Strong written and verbal communication skills.
  • Good problem-solving and multitasking abilities.
  • Customer-oriented and solution-focused approach.
  • Basic familiarity with CRM systems and digital tools is an advantage.

Responsibilities

  • Provide customer support via phone, email, and chat.
  • Assist with products, orders, payments, deliveries, warranties, or returns.
  • Troubleshoot basic issues and provide effective solutions.
  • Handle complaints and escalate complex cases when needed.
  • Manage customer cases and maintain accurate CRM records.
  • Provide timely updates and deliver professional, customer-focused support.

Skills

Danish (C1/C2)
English (B2-C1)
Strong communication
Problem solving
Multitasking
Customer-oriented

Tools

CRM systems

Job description

WW Talents is seeking a Danish-speaking Client Service Advisor to support customers remotely from Greece. The role offers remote work in Greece, with comprehensive training and onboarding.

You will handle inquiries across products, orders, payments, and returns, while maintaining CRM records and delivering professional support. Relocation and visa sponsorship are not applicable for this position, and you must have the right to work in Greece.

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