Regional Inflight Lead – Europe (Unlimited Travel)

Ryanair Group Holdings

Dublin

On-site

EUR 120,000 - 160,000

Full time

14 days+

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Benefits offered by this job

Discounted travel
Pension Scheme
Death in Service Benefit – Up to 2x of
Cycle to Work Scheme
Unrivalled career progression

Job summary

Ryanair is seeking a Regional Head of Inflight to join Europe's largest airline group. The role is based at our Headquarters in Swords, Co Dublin, Ireland, reporting to the Deputy Director of Inflight, leading a European bases team.

You will streamline procedures, manage staffing and contracts, measure efficiency with KPIs, and work with other regions to ensure compliance with Ryanair policies while mentoring Inflight managers.

Qualifications

  • Fluency in English, both written and verbal.
  • Experience managing a team.
  • Strong interpersonal skills and analytical skills.
  • Level-headed, calm and the ability to think and respond appropriately in challenging situations.
  • Track record of achieving targets and reporting weekly on key performance indicators.
  • Ability to travel extensively across our network.
  • Previous experience in Operations management in a large organization is desirable but not essential.

Responsibilities

  • Manage a team of European Bases Managers responsible for Inflight staff across bases.
  • Streamline procedures to assure continued efficiency for Crew and management.
  • Responsibility for all staffing, contracts, and disciplinary issues.
  • Measure efficiency and report weekly on key performance indicators.
  • Identify and resolve local and / or individual Inflight issues etc.
  • Liaise with managers from different departments as required.
  • Work on improving processes both within the Inflight Department and onboard.
  • Work with other Regional Heads to ensure compliance with Ryanair’s policies and procedures.
  • Continual mentorship and development of a team of Inflight Managers.
  • Conduct base visits across Europe on a weekly basis.
  • Deliver comms strategy to engage Cabin Crew on the Fleet Hub platform.
  • Ad-hoc duties as required.

Skills

Team management
English fluency
Analytical skills
Interpersonal skills
KPIs reporting
Travel ability
Operations management

Job description

Ryanair is seeking a Regional Head of Inflight to join Europe's largest airline group. The role is based at our Headquarters in Swords, Co Dublin, Ireland, reporting to the Deputy Director of Inflight, leading a European bases team.

You will streamline procedures, manage staffing and contracts, measure efficiency with KPIs, and work with other regions to ensure compliance with Ryanair policies while mentoring Inflight managers.

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