Regional Homecare Operations Leader

Connected Health Group Limited; Kiltimagh; On-site; EUR 70,000 - 90,000; Full time

Benefits offered by this job

Competitive Salary

Bonus

€200 Sign on Bonus

€200 Refer a Friend

Training and development opportunities

Job summary

Connected Health Group Limited is seeking a Homecare Service Manager to provide senior operational leadership across West Cavan, Monaghan, Longford, Leitrim and Mayo. You will ensure compliant service delivery, manage regional teams, and act as the anchor between frontline care and HQ.

You will oversee onboarding, care plans, audits, and escalation of high-risk issues, while driving continuous improvement and business continuity across the region.

Qualifications

• 3-5+ years in a senior operational leadership role within homecare or regulated health & social care.
• Proven track record leading multi-site teams and driving service quality in a compliance-led environment.
• Full, clean driving licence with flexibility to travel across the region.

Responsibilities

• Oversee strategic service delivery across designated regions ensuring compliance with HSE SOP timelines and service requirements.
• Lead governance, compliance & quality management including oversight of complaints, incidents and safeguarding escalations.
• Line manage and mentor Client Care Managers, Care Supervisors, Coordinators and Admins; coordinate recruitment and workforce planning.
• Ensure continuity during staff absence or surge demand and participate in on-call rotation for regional continuity.
• Monitor KPIs: care hours delivered vs contracted, staffing levels, training completion and service quality metrics; drive regional performance reviews.
• Collaborate with HQ support functions (HR, Training, IT, Quality, Finance) for regional initiatives and digital transformation.

Skills

Senior leadership

Homecare management

Regulatory compliance

People leadership

Education

QQI Level 6 Supervisory Management

Job description

Connected Health Group Limited is seeking a Homecare Service Manager to provide senior operational leadership across West Cavan, Monaghan, Longford, Leitrim and Mayo. You will ensure compliant service delivery, manage regional teams, and act as the anchor between frontline care and HQ.

You will oversee onboarding, care plans, audits, and escalation of high-risk issues, while driving continuous improvement and business continuity across the region.