Regional Facilities Manager

Hollybank Trustees Ltd; Leinster; On-site; EUR 56,000 - 68,000; Full time

Benefits offered by this job

Laptop and phone

Pension

Annual leave

EAP

Education support

L&D access

Mi Recognition

Mi Deals

Long service awards

Job summary

Mitie Ireland seeks a Regional Facilities Manager to lead maintenance and operational performance across multiple sites in the Dublin region. You will ensure safety, compliance, and budget adherence while managing teams, service providers, and client expectations.

You will oversee planned and reactive maintenance, drive continuous improvement, and report on performance to senior stakeholders. Strong leadership, communication, and supplier management are essential.

Qualifications

• Bachelor's degree in Facilities Management or a related technical discipline (or equivalent experience).
• Minimum 7 years’ experience in facilities management, including at least 5 years in a supervisory/lead role.
• Strong working knowledge of building services/systems, planned and reactive maintenance, and statutory compliance.
• Demonstrable organisational, planning, and leadership capability across multi-site operations.
• Excellent communication and stakeholder-management skills, with the ability to influence at all levels.
• Proven experience managing subcontractors/service partners, including performance management against SLAs/KPIs and management of permits-to-work.
• Proficient in facilities management systems/CMMS and Microsoft Office (Excel, Word, PowerPoint, Outlook).
• Strong understanding of statutory compliance for building operations (e.g., health & safety, fire safety, and inspection regimes), with experience preparing for audits and closing out corrective actions.
• Advanced reporting capability (e.g., Excel analysis, KPI dashboards, and monthly performance packs) with the ability to present insights and recommendations to senior stakeholders.
• Past experience working with CAFM systems and a strong understanding of building maintenance requirements.

Responsibilities

• Oversee facility operations across multiple sites within the region.
• Manage budgets and cost control for the region.
• Recruit, train, and supervise facilities staff and technicians.
• Ensure compliance with safety and regulatory requirements.
• Coordinate contractors and service partners to meet SLAs/KPIs.
• Prepare regular reports and dashboards for senior management.
• Lead planned and reactive maintenance programs and audits.
• Review vendor performance and drive improvements.

Skills

Facilities management

Leadership

Stakeholder management

Communication

Subcontractor management

SLAs KPIs

Permits to work

CMMS

MS Office

Compliance

CAFM systems

Education

Bachelor's degree in Facilities Management or related technical discipline

Tools

CMMS

Excel

Word

PowerPoint

Outlook

CAFM systems

Job description

Location: On site / Dublin, Ireland
job type: Permanent / Full-time
Sector and subsector: Facilities Management | Facilities Manager
AnnualFixed salary:€ 62000.00

Mitie Ireland is a leading facilities management, consultancy and professional services company. We offer a range of specialist services including technical services, security, cleaning, industrial cleaning, energy and sustainability, and professional consultancy. Our breadth and depth of services and expertise means that we can help to increase efficiencies, reduce costs, increase sustainability, and improve performance for our clients.

We work with a wide range of private and public clients to create great work environments. At the 2025 Facilities Management Awards, our outstanding work was recognised with awards for ‘Client and Service Provider’, ‘Best People Development’ and ‘Excellence in Health & Safety’. Mitie Ireland also won Facilities Management Company of the Year at the recent Chambers Ireland in Business Awards 2024.

Mitie have been awarded the IBEC Keep Well Mark in 2021, 2022, 2023, 2024 and 2025 for our commitment to employee wellbeing and we have also been named in the Top 100 Employers for Wellbeing in Ireland. Mitie were the first FM company to achieve the Keep Well mark for employee wellbeing. We are proud of our diverse workforce and recognise our people through several reward and recognition schemes, as well as through our learning and tailored personal development.

We are Mitie, the future of high-performing places.

Job Summary: The Regional Facilities Manager is responsible for leading the maintenance and operational performance of multiple facilities within a designated region. The role ensures sites are safe, fully functional, and compliant with relevant legislation and standards, while effectively managing budgets, team performance, service partners, and client expectations.

Key Responsibilities:

Job Summary: The Regional Facilities Manager is responsible for leading the maintenance and operational performance of multiple facilities within a designated region. The role ensures sites are safe, fully functional, and compliant with relevant legislation and standards, while effectively managing budgets, team performance, service partners, and client expectations.

Key Responsibilities:

• Facility Operations
• Oversee day-to-day operations across all retail facilities within the region.
• Ensure facilities are maintained to a high standard and comply with applicable safety requirements.
• Develop, implement, and continuously improve planned and reactive maintenance schedules and procedures.
• Conduct operational audits and drive corrective actions where required.
• Compile asset condition assessment reports and support lifecycle planning.
• Oversee and monitor all work order activity to mitigate risk and ensure KPI timeframes are achieved.
• Budget Management
• Prepare, manage, and report on the facilities budget for the region.
• Monitor expenditure, forecast costs, and ensure cost-effective delivery of services.
• Identify and implement cost-saving initiatives without compromising compliance or service quality.
• Staff Management
• Recruit, train, and supervise facilities staff and/or technicians supporting the region.
• Set objectives, conduct performance reviews, and provide ongoing coaching, training, and development.
• Foster a positive, inclusive, and high-performance working environment.
• Manage relationships with external vendors and service providers.
• Support contract negotiation and ensure services are delivered in line with agreed scope, SLAs, and KPIs.
• Review vendor performance and address non-conformance, performance issues, or service failures.
• Compliance and Safety
• Ensure all facilities comply with requirements of relevant regulatory bodies and internal standards.
• Carry out regular safety inspections and ensure hazards are identified, logged, and closed out.
• Ensure RAMS content is aligned to work activities, providing guidance and support to contractors and self-delivery technicians.
• Project Management
• Oversee facility improvement, refurbishment, and renewal projects.
• Coordinate contractors and stakeholders to ensure projects are delivered safely, on time, and within budget.
• Track progress, manage risks and issues, and provide timely updates to stakeholders.
• Reporting and Documentation
• Maintain accurate records relating to facility operations, planned and reactive maintenance, compliance, and expenditure.
• Prepare regular reports and performance updates for senior management and the Account Manager.
• Ensure all documentation is current, controlled, and readily accessible.

About You:

Qualifications and Experience:

• Bachelor’s degree in Facilities Management or a related technical discipline (or equivalent experience).
• Minimum 7 years’ experience in facilities management, including at least 5 years in a supervisory/lead role.
• Strong working knowledge of building services/systems, planned and reactive maintenance, and statutory compliance.
• Demonstrable organisational, planning, and leadership capability across multi-site operations.
• Excellent communication and stakeholder-management skills, with the ability to influence at all levels.
• Proven experience managing subcontractors/service partners, including performance management against SLAs/KPIs and management of permits-to-work.
• Proficient in facilities management systems/CMMS and Microsoft Office (Excel, Word, PowerPoint, Outlook).
• Strong understanding of statutory compliance for building operations (e.g., health & safety, fire safety, and inspection regimes), with experience preparing for audits and closing out corrective actions.
• Advanced reporting capability (e.g., Excel analysis, KPI dashboards, and monthly performance packs) with the ability to present insights and recommendations to senior stakeholders.
• Past experience working with CAFM systems and a strong understanding of building maintenance requirements.

Key Skills and Competencies:

• Strong customer focus with the ability to manage expectations and deliver to agreed KPIs/SLAs.
• Commercial awareness, including budgeting, cost control, and value-for-money decision making.
• Sound understanding of risk management and safe systems of work, including reviewing RAMS.
• Ability to prioritise and coordinate multiple workstreams across geographically dispersed sites.
• High attention to detail with strong reporting and documentation discipline.
• Collaborative and solutions-focused leader who thrives in a positive team environment; mentors and develops team members, communicates clearly, makes timely and difficult decisions when required, builds strong client partnerships through active listening, and prioritises robust operations at all times.
• Strategic thinker with strong analytical capability—able to interpret data to identify best solutions and areas for improvement, and produce clear, fact-based reports that enable key stakeholders to make timely, well-defined decisions.
• Confident in incident management and escalation—able to assess risk, coordinate rapid response, communicate status/ETAs, and deliver root-cause analysis with corrective and preventative actions.
• Drives operational excellence through clear governance (SOPs, planned maintenance compliance, audit action tracking), continuous improvement, and lessons-learned implementation.
• Team environment is supportive, positive, and solution focused.
• Travel within the region (Connacht/Ulster) is required.
• Regular site visits are a core requirement; flexibility to travel at short notice to support operational priorities.
• Participation in an out-of-hours on-call / emergency response arrangement may be required.

Company Benefits:

• Annual leave purchase scheme (buy up to 5 extra days of annual leave per year)
• 25 days annual leave.
• Branded commercial vehicle
• Laptop and phone
• Pension - 5% Employer Contribution
• Free virtual GP service
• Access to our Employee Assistance Programme (EAP)
• Mi Recognition (Thanking employees for a job well done ranging from €25 - €250)
• Talent Referral Scheme (Earn €100 - €3000 for referring a friend to Mitie)
• Long service awards (Ranging from €50-€300)
• Mi Deals (Fantastic savings at high street stores)
• A non-contributory life assurance scheme
• Save as you Earn Scheme (a risk-free savings plan that allows you to buy Mitie shares at a special discount)
• Bike2Work Scheme
• Tax Saver Scheme
• Educational Support
• Learning & development (access to 200 courses on our L&D platform)

This job description is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. It does not attempt to detail every activity, and should be utilised as a general guide, detailing the minimum requirements and responsibilities of the position. Specific tasks and objectives will be agreed with the post holder following the appraisal process and on an as and when required basis throughout the post holder's period of employment.

Mitie is an equal opportunities employer and is committed to creating an inclusive environment for all employees.