Receptionist and Information Provider- Citizen Information - CE Scheme - Arra Development Co

Arra Development Co; Newcastle West; On-site; EUR 20,000 - 30,000; Full time

Job summary

A local community development organization in Munster is seeking a Receptionist and Information Provider. This is a developmental opportunity requiring no prior experience as accredited training will be provided. Responsibilities include managing a busy drop-in service, handling client inquiries via phone, email, and in person, as well as maintaining records and taking appointments. The role offers a chance to contribute positively to the community while developing valuable skills.

Qualifications

• No experience necessary, but suitable character references required.
• Ability to communicate professionally with clients via phone, email, and in-person.
• Willingness to participate in training and staff meetings.

Responsibilities

• Serve as the first point of contact for the public.
• Manage a busy drop-in service and take appointments.
• Direct delivery of information and advice to clients once trained.

Job description

Receptionist and Information Provider- Citizen Information

Ref: #CES-2424360

Eligibility to participate on CE is generally linked to those who are 21 years or over and in receipt of a qualifying social welfare payment for 1 year or more or 18 years and over for certain disadvantaged groups. Your eligibility will have to be verified by the Department.

To register your interest you can contact an Employment Personal Advisor (EPA) in your local Intreo Centre.

Applicants should supply suitable character references and be prepared to complete a Garda vetting application form.

Job Description

Duties

This is a developmental opportunity, no experience necessary. Accredited training will be provided to support your career.

Reporting to the onsite Information Officer on a day-to-day basis and the Development Manager. First point of contact for members of the public who get in touch by phone, by email and by person.

Presenting a welcoming and professional response to clients, managing a busy drop-in service, taking appointments, manage emails/record keeping, participate in all staff meetings, and the direct delivery of information, advice to members of the public once trained.

Contact Supervisor for more details - Tina 087 9758873

• Sector: administrative and support service activities