The Receptionist will serve as the first point of contact for internal and external customers, providing exceptional customer service and operational support to ensure a positive workplace experience. Core responsibilities include administrative functions, event coordination, and building operations support.
Responsibilities:
Customer Interaction and Access Management:
- Act as one of the primary point of contact for internal employees and external visitors.
- Greet visitors professionally. Issue and track access badges to ensure a secure, smooth entry.
Event and Meeting Coordination:
- Assist in the organization, and execution of on-site Gravity events to promote cultural inclusivity, team collaboration, and employee engagement.
- Organize and coordinate meetings and events ensuring smooth execution.
Administrative Support:
- Perform day-to-day office administration tasks efficiently and reliably.
- Create purchase orders, manage receipts, and perform system administration tasks as needed to support departmental operations.
- Assist in maintaining and updating internal administrative policies and processes to improve workflow.
Health, Safety, and Security Coordination:
- Help organize training logistics, including first aid and fire safety sessions, in partnership with the Health, Safety, and Security team.
- Support day-to-day adherence to workplace safety guidelines and provide practical support for emergency response planning.
Vendor and Building Facility Support:
- Assist with day-to-day requests involving external service providers, such as maintenance, cleaning, security, and fire alarm vendors.
- Help report facility issues to building management and assist in scheduling the necessary maintenance tasks.
Post and Package Handling:
- Oversee the handling of incoming and outgoing packages.
- Assist employees with outgoing package logistics, providing practical support in creating shipping labels and arranging courier collections
Skills, Education and Experience:
- Outstanding Customer Focus
- Pro Active / Team Player
- Flexible and energized
- On-site presence during working hours
- Good communications skills both oral and written
- IT Literate (MS Suite including Teams, Excel, Word)
Work Setting:
- Competitive Salary
- Modern working environment
- Supportive and customer focused environment
- Safety culture