Reception/Information Admin - CE Scheme - Assumption Parish Services CLG t/a. Carlow Area CE

Assumption Parish Services CLG t/a. Carlow Area CE; Carlow; On-site; EUR 25,000 - 30,000; Full time

Job summary

Assumption Parish Services CLG t/a. Carlow Area CE is seeking a Reception/Information Officer to join the Citizens Information Service in Carlow. This developmental opportunity provides accredited training and full support, with no previous experience required.

You'll welcome clients, manage phone and email enquiries, schedule appointments, and assist with administration using Microsoft Office. A team-focused, friendly candidate will thrive in this role as part of a busy office environment.

Qualifications

• No previous experience required; accredited training will be provided.
• Good communication and customer service skills.
• Willingness to learn and work as part of a team.

Responsibilities

• Welcoming clients and visitors
• Answering telephone and email enquiries
• Scheduling appointments and managing reception
• Assisting with administration, filing, and record keeping
• Supporting Information Officers with client services
• Using Microsoft Office and office systems

Skills

Communication skills

Customer service

Teamwork

Tools

Microsoft Office

Job description

Assumption Parish Services CLG t/a. Carlow Area CE

Ref: #CES-2472183

Citizens Information, 43 Tullow Street, Carlow, Co. Carlow, R93 N5T3

Eligibility to participate on CE is generally linked to those who are 21 years or over and in receipt of a qualifying social welfare payment for 1 year or more or 18 years and over for certain disadvantaged groups. Your eligibility will have to be verified by the Department.

Job Description

Duties

This is a developmental opportunity, no experience necessary. Accredited training will be provided to support your career.

Reception / Information Officer

Join our friendly team at Citizens Information Service and gain valuable experience in reception, administration, customer service, and community services. Full training and ongoing support will be provided.

Key Duties

• Welcoming clients and visitors
• Answering telephone and email enquiries
• Scheduling appointments and managing reception
• Assisting with administration, filing, and record keeping
• Supporting Information Officers with client services
• Using Microsoft Office and office systems

Ideal Candidate

• Good communication and customer service skills
• Friendly, professional, and reliable
• Basic IT and administrative skills
• Willingness to learn and work as part of a team

This is an excellent opportunity to develop workplace skills, gain experience in a professional office environment, and receive accredited training while supporting the local community. Full training will be provided.

• Sector: administrative and support service activities