Quality Assurance Executive

BoyleSports; Leinster; Hybrid; EUR 40,000 - 60,000; Full time

Job summary

BOYLE Sports is seeking a Quality Assurance Executive to support the Core Compliance team. The role involves independent assurance of risk management, governance and policies across multiple jurisdictions, with close collaboration with the Head of Compliance.

You will monitor internal practices, review processes, document risks, and ensure licensing requirements are met while upholding the company's values.

Qualifications

• Formal compliance qualification desirable (preferably within the gambling sector).
• Auditing qualification and/or equivalent experience.
• Responsible Gambling training.

Responsibilities

• Ensure regular monitoring of internal practices meets regulatory requirements within the relevant jurisdictions.
• Develop and maintain knowledge on regulation within the required jurisdictions.
• Review internal operational compliance processes with the Compliance Specialist and document risks.
• Carry out QA for the operational compliance team and report actions.
• Assist the Compliance Specialists and Head of Compliance in administrative duties, including reports and auditing.
• Support licensing compliance across departments and act as a point of contact for queries.
• Support implementation of new or amended compliance obligations as set out in legislation and standards.
• Communicate procedural changes to relevant business areas as required.
• Ensure policies and procedures are followed and best practices are applied.
• Uphold professional boundaries and BOYLE Sports values.

Skills

Attention to detail

Stakeholder engagement

Communication skills

Administrative/report writing

Regulatory/compliance knowledge

Problem solving

Education

Formal compliance qualification

Auditing qualification/experience

Responsible Gambling training

Tools

Microsoft Office

Outlook

Word

Excel

PowerPoint

Job description

Job Title: Quality Assurance Executive | Core Compliance

Location: Dundalk HQ, Ireland Remote, UK Remote or Gibraltar Hybrid

Reporting to: Head of Compliance

Role Purpose

As Quality Assurance Executive at BOYLE Sports you are responsible for assisting the Core Compliance team by providing independent assurance that BOYLE Sports risk management, governance, compliance processes and policies are operating effectively, as defined by the Head of Compliance and Compliance Specialists.

Working closely with key stakeholders across the business, the role will provide a high level of support in ensuring all departments comply with the necessary regulatory compliance guidance and regulation and follow operational policies and processes.

Key Responsibilities

• Ensuring regular monitoring of internal practices meets the regulatory requirements within the relevant jurisdictions
• Continue to develop and maintain knowledge on all areas of regulation within the required jurisdictions
• Working alongside the Compliance Specialist in the review of internal operational compliance processes, identifying and documenting risks and escalating these to the Compliance Specialist to determine the controls to be put in place
• Carrying out and reporting on QA for the operational compliance team, working with the management team to ensure proper action is taken as a result of the QA output
• Assisting the Compliance Specialists and the Head of Compliance in all administrative duties, including production of reports and auditing
• Providing support to the business in ensuring all departments adhere to the licensing requirements, acting as a point of contact for any queries
• Support on the introduction and implementation of new or amended compliance obligations as set out in relevant legislation, regulations, and standards
• Support the Compliance team in implementation of required procedural changes, including communication to the relevant business areas as and when required
• Ensure that policies and procedures are followed and that best practices are applied across the business
• Work with professional boundaries, maintaining safety
• Always uphold BOYLE Sports values

Education/Qualifications requirements

• Formal Compliance qualification desirable (preferably within the gambling sector)
• Auditing qualification and/or equivalent experience
• Responsible Gambling training

Specialist Skills and Experience required

• Strong attention to detail
• Ability to engage with multiple work streams within the business
• Strong problem-solving and decision-making skills
• Excellent communication and written skills
• Strong administrative and report writing skills
• Proficient in using Microsoft Office products (Outlook, Word, Excel, PowerPoint).
• Flexible attitude to work and responsibilities

Company

BOYLE Sports is an international sports betting and gaming company, with an extensive online business and retail portfolio. Founded by John Boyle in 1982, the Irish family-owned firm has grown to become Ireland’s largest and most successful independently-owned bookmaker and has over 390 shops across Ireland and the UK. Its Head Office is located on the outskirts of Dundalk in the Republic of Ireland and the company currently employs over 2,700 employees across Ireland, the UK and Gibraltar. BOYLE Sports offers a world class betting and gaming experience with a ‘Customer First’ approach, committed to bringing customers closer to the action. Its mission is boosted by a rich sponsorship portfolio – the company is a proud principal sponsor of West Ham United Football Club and it stays at the heart of the action all year round by backing some of sport’s most prestigious events, including the Irish Grand National, the Irish Greyhound Derby and the World Grand Prix of Darts.