Project Manager - Transfer Agency Product Change, Officer

State Street; Dublin; On-site; EUR 70,000 - 90,000; Full time

Job summary

State Street in Dublin is seeking a Project Manager to deliver end-to-end projects for the Transfer Agency department. You will engage with external clients, lead governance discussions, and coordinate across multiple locations to align scope, milestones and outcomes.

The role emphasises strong communication, risk management and a collaborative approach with senior sponsors and stakeholders in a fast-paced IT environment.

Qualifications

• Excellent communication and organizational skills with attention to detail.
• Ability to meet deadlines with prioritisation and time management.
• Strong problem-solving, self-motivated, analytical.
• Excellent presentation and influencing skills with stakeholders at all levels.

Responsibilities

• Manage client-facing projects.
• Define requirements with sponsors and stakeholders; set timeframes.
• Define scope based on sponsor and stakeholder requirements.
• Identify and manage project risks and mitigate them.
• Document throughout the life cycle with signoffs.
• Issue tracking and resolution steps.
• Track budgets and compare estimates vs actuals.
• Report project status to business units.
• Coordinate UAT and implementation planning.
• Assist with Training Program development.
• Coordinate with internal Risk and Change committees.
• Capture and share lessons learned across the product team.

Skills

Excellent communication

Organisational skills

Project management

Stakeholder management

Presentation skills

Education

University degree in accounting/finance/business

3-5 years PM experience in financial services

MS Office proficiency

Tools

MS Office Suite

Job description

Who We Are Looking For

Reporting to the Client Program Manager, the Project Manager (PM) is responsible for end-to-end delivery of projects for the Transfer Agency Department, with a focus on dedicated client deliverables.

Who We Are Looking For

Reporting to the Client Program Manager, the Project Manager (PM) is responsible for end-to-end delivery of projects for the Transfer Agency Department, with a focus on dedicated client deliverables. As PM, you will be responsible for delivering high profile, technology-based projects to clients within an ever-changing IT landscape. There will be direct engagement with external clients, and some projects will require presentation to Risk/Compliance/Change committees and collaborating closely with senior executives in both a sponsor and stakeholder capacity. You will deal with internal stakeholders and sponsors from different locations who may have different wants/needs/perspectives and will ultimately need to bring all parties together to agree the final scope and approach in a constructive, structured and collaborative manner. The Project Manager is responsible for the project coordination within Transfer Agency, actively leading project meetings, monitoring the progress of the assigned projects and providing updated status to the business units. The PM will document issues, coordinate solutions and monitor their closure. The PM is also responsible for the coordination of testing and implementation of the project and will assist in the development of procedures, controls and training. The PM will be expected to work on several projects at one time. The Product Change team have a strong support ethos with a wealth of knowledge within the existing group. This is an exciting team to join with constant opportunities to learn, develop, progress and work with the best in the business.

Why this role is important to us

You will be joining the Investment Services function that allows us to deliver a comprehensive, holistic approach to each client relationship — for asset managers and asset owners, insurance companies, and official institutions globally. It means our client-facing functions work together to bring the very best solutions and services the firm has to offer — across all of our locations, products, and capabilities. Join us if making your mark on the long-lasting client relationships we build is a challenge you are up for.

What You Will Be Responsible For

As a Project Manager you will:

• Manage client-facing projects
• Liaise extensively with clients to establish exact requirements, agree solutions and define timeframes for project deliverables.
• Define and deliver project scope based on sponsor and stakeholder requirements, both internally and externally.
• Proactively identify and manage project risks, ensuring that the appropriate measures are taken to ensure that all stakeholders have an appropriate appreciation of the key risks and that the required steps to mitigate these risks are completed.
• Thorough documentation throughout the project life cycle including collation of all required signoffs in line with the Project Management Office.
• Issue tracking and management, ensuring that the appropriate stakeholders agree with the resolution steps
• Perform a cost/benefit analysis under the direction of the Project Owner Monitors project milestones.
• Track and report budgets assigned and estimates vs actuals.
• Report on project status and issue to business units on a regular basis.
• Coordinate User Acceptance Testing and implementation planning
• Assist with the development of the Training Program for the project
• Interface with other business units involved in the project and coordinates the project team and activitie across all organizations involved in the project
• Coordinate and engage with internal Risk and Change committees
• Ensure that any lessons learned are documented, agreed with sponsors and cascaded within broader Product team for learning and development.

What We Value

These skills will help you succeed in this role

• Excellent communication and organizational skills, with strong attention to detail.
• Ability to work to deadlines with good prioritisation and time management.
• Strong problem-solving skills, self-motivated, innovative and analytical.
• Excellent communication (verbal and written) interaction and influencing skills with the ability to interact with stakeholders at all levels.
• Strong Presentation and Facilitating skills.
• Ability to engage successfully in multiple initiatives simultaneously.

Education & Preferred Qualifications

• University degree in accounting, banking, finance, business administration, or equivalent professional qualification
• Minimum 3-5 years of management/supervisory/project management experience in financial services with end-to-end experience of project lifecycle
• Advanced computer skills (MS Office: Excel, Word, Power Point, Outlook, Project)
• Knowledge of Transfer Agency function, an advantage

Work Requirement

• In office presence required – Dublin based.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Discover more information on jobs at StateStreet.com/careers Read our CEO Statement