Product Owner, IT Applications & Stakeholder Liaison

Kinsale Management, Inc.; Kinsale; Presencial; EUR 87 000 - 105 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive pay

Bonus opportunities

Comprehensive benefits

PTO 22 days

Company holidays 10

Resumo da oferta

Kinsale Insurance seeks a Product Owner to bridge business stakeholders and technical teams, ensuring applications run smoothly and client satisfaction is high. You’ll triage complex issues, plan maintenance, support upgrades, and contribute to security remediation in an Agile environment.

You will translate technical concepts for non-technical audiences, support rollout of new products, participate in backlog refinement, and monitor metrics to drive continuous improvement and strong business

Qualificações

• 3+ years of experience supporting custom applications in a client-facing role.
• Experience with incident, problem, and change management.
• Ability to write and execute SQL queries against relational databases.
• Background in software development principles and debugging.

Responsabilidades

• Serve as primary contact for business stakeholders on applications issues.
• Triage, investigate, and resolve incidents to minimize disruption.
• Translate technical issues for non-technical audiences.
• Support rollout of new products and enhancements.
• Participate in backlog refinement and sprint planning; track support metrics.

Conhecimentos

Client relationship management

SQL queries

Agile methodologies

Communication

Problem solving

Formação académica

Bachelor’s degree in Information Technology or related field

Ferramentas

Configuration utilities

SQL scripts

Relational databases

Descrição da oferta de emprego

Kinsale Insurance seeks a Product Owner to bridge business stakeholders and technical teams, ensuring applications run smoothly and client satisfaction is high. You’ll triage complex issues, plan maintenance, support upgrades, and contribute to security remediation in an Agile environment.

You will translate technical concepts for non-technical audiences, support rollout of new products, participate in backlog refinement, and monitor metrics to drive continuous improvement and strong business