Product Marketing Ops Lead — AI, Analytics & Remote

Grafana Labs; Dublin; Remote; EUR 84,000 - 101,000; Full time

Benefits offered by this job

RSUs

Grafana Shutdown Days

30 days annual leave

Job summary

Grafana Labs in Ireland is hiring an Operations Manager for Product Marketing. You will track performance, test AI workflows, and maintain collateral to support the sales team globally.

You'll work with product and marketing colleagues, coordinate with Enablement and field teams, and shape your role as you identify imperfectly-defined problems to solve in a fast-moving, remote environment.

Qualifications

• 2+ years in an operations, analytics, enablement, or technical support role within a Product or Marketing organization for a software company.
• Strong analytical judgment: use AI/tools to derive clear recommendations.
• Proficiency with AI agents and automated workflows used by multiple people.
• Good judgment to codify outputs in evaluations.
• Ability to quickly understand Grafana products and describe their value for SREs and platform engineers.
• Ability to build dashboards/pages in Grafana or learn quickly.
• Strong project management and organizational skills.
• Excellent verbal and written communication skills.

Responsibilities

• Drive cross-functional initiatives aligning with product marketing strategies across GTM, Product, and Marketing teams.
• Coordinate with the field, Enablement, and Marketing to align goals and priorities.
• Track and report key metrics of content, enablement sessions, and launches weekly.
• Test AI workflows and tools, write scripts, and define success criteria with engineers.
• Maintain and organize collateral, including core decks and enablement content.
• Steward the knowledge base by ensuring information is current and accessible.

Skills

Operations management

Analytics

Enablement

AI workflows

Project management

Communication

Product/Marketing exposure

Job description

Grafana Labs in Ireland is hiring an Operations Manager for Product Marketing. You will track performance, test AI workflows, and maintain collateral to support the sales team globally.

You'll work with product and marketing colleagues, coordinate with Enablement and field teams, and shape your role as you identify imperfectly-defined problems to solve in a fast-moving, remote environment.