Prestige Beauty Counter Manager Lead & Grow Team

Brown Thomas Arnotts; Dundrum; On-site; EUR 42,000 - 64,000; Full time

Job summary

Brown Thomas Arnotts is seeking a dynamic Counter Manager to lead, coach and develop our team of Sales Associates to achieve sales, service and operational targets. The role requires proven leadership and the ability to drive performance in a fast-paced luxury retail environment.

You will be accountable for creating and executing a proactive business plan to recruit and retain customers through targeted events, strong CRM and a high-performing team, while maintaining exceptional standards of

Qualifications

• Effective verbal and written communication skills.
• Excellent interpersonal skills.
• Quality customer service skills.
• Retail sales experience.
• Team Leadership – degree of experience dependent on business/store size.
• Experience in strategic planning and execution.
• Ability to develop financial plans and manage resources.
• Working knowledge of a computerised system including email, Microsoft Excel.

Responsibilities

• Lead, coach and develop the Sales Associates to achieve all sales, customer service and operational targets.
• Create and execute an agile business plan to recruit and retain customers through strategic targeting, in-store events and strong customer relationship management.

Skills

Verbal communication

Written communication

Interpersonal skills

Quality customer service

Retail sales experience

Team leadership

Strategic planning

Financial planning

Resource management

Autonomy

Tools

Microsoft Excel

Email systems

Job description

Brown Thomas Arnotts is seeking a dynamic Counter Manager to lead, coach and develop our team of Sales Associates to achieve sales, service and operational targets. The role requires proven leadership and the ability to drive performance in a fast-paced luxury retail environment.

You will be accountable for creating and executing a proactive business plan to recruit and retain customers through targeted events, strong CRM and a high-performing team, while maintaining exceptional standards of