Prestige Beauty Counter Manager: Lead, Coach & Grow

The Estée Lauder Companies; Dublin; On-site; EUR 35,000 - 55,000; Full time

Job summary

The Estée Lauder Companies in Ireland seeks a dynamic Counter Manager to lead and develop a team of Sales Associates, driving sales, customer service and store operations. You will coach, set targets, and implement an agile business plan to recruit and retain customers through events and CRM.

This fast-paced role requires leadership, strategic planning and a passion for coaching others to reach their full potential, with clear progression opportunities within the prestige beauty industry.

Qualifications

• Effective verbal and written communication skills.
• Quality customer service skills.
• Results oriented, with high drive to meet objectives.
• Ability to develop financial plans and manage resources is beneficial.
• Experience in coaching and team leadership.

Responsibilities

• Lead, coach and develop a team of Sales Associates to achieve sales, customer service and operational targets.
• Create and execute agile business plans to recruit and retain customers through events and CRM.
• Drive store performance with strategic planning and frontline leadership.
• Oversee customer relationship management and in-store marketing activities.
• Progression opportunities through exposure to business planning and analytics.

Skills

Team leadership

Communication skills

Interpersonal skills

Customer service

Attention to detail

Autonomous work

Proactive

Tools

Microsoft Excel

Email system

Job description

The Estée Lauder Companies in Ireland seeks a dynamic Counter Manager to lead and develop a team of Sales Associates, driving sales, customer service and store operations. You will coach, set targets, and implement an agile business plan to recruit and retain customers through events and CRM.

This fast-paced role requires leadership, strategic planning and a passion for coaching others to reach their full potential, with clear progression opportunities within the prestige beauty industry.