Presales Solutions Architect

Ergo IT Recruitment Services; Dublin; Hybrid; EUR 120,000 - 180,000; Full time

Job summary

Ergo IT Recruitment Services is seeking a Presales Solutions Architect to act as the architectural North Star for a select group of enterprise clients. You will work with an Account Director to transform businesses through technology, delivering multi-year roadmaps and high-level designs for cloud, security, and digital initiatives.

You will own Statements of Work and technical proposals, collaborating with Presales SMEs to shape non-core offerings.

Qualifications

• 10+ years in a Pre-Sales, Solutions Architecture, or Technical Consulting role.
• Proven expertise across Public/Hybrid Cloud, Modern Networking, Cybersecurity frameworks, and Managed Service operations.
• Strategic mindset with ability to enable business outcomes.
• Exceptional presentation skills and C-level gravitas.

Responsibilities

• Act as the Trusted Advisor for a small portfolio of high-value Focus Accounts.
• Develop multi-year Technology Roadmaps aligning Managed Services with Professional Services.
• Support the Account Director in quarterly business reviews to present opportunities and risk mitigation.
• Assist in design and delivery of customer briefing sessions.
• Lead discovery and design for complex, multi-vendor solutions spanning Cloud, Infrastructure, Cybersecurity, EUC and Digital techs.
• Bridge business requirements and technical delivery, ensuring commercial viability and operability.
• Own creation of high-quality SoW, HLD, and technical proposals for core service offerings.
• Collaborate with Presales SMEs to create SoW, HLD, and proposals for non-core services.
• Identify white-space opportunities and drive additional lines of business within accounts.
• Build robust Business Cases and ROI models with the Account Director.
• Respond to RFIs and RFPs with Sales specialists and Presales SMEs.
• Size, scope and price Managed Services proposals within existing customer base.
• Provide guidance and peer reviews for junior staff.
• Stay at the forefront of industry trends and feedback to Product/Service teams.

Skills

Pre-Sales experience

Solutions Architecture

Strategic mindset

Executive communication

Job description

Ergo have an exciting opportunity for a client-facing Presales Solutions Architect to join our expanding Presales team. As a Presales Solutions Architect, you will be the architectural North Star for your customers, working in lockstep with an Account Director to transform their business through technology.

Unlike a focused pre-sales role within a certain technology vertical (ie: Cloud, Digital, etc), this position requires a breadth of technology knowledge and is designed for a high-impact technical strategist who thrives on building relationships within a select group of enterprise clients.

This is a great time to join Ergo as we embrace a raft of new opportunities resulting from the Presidio merger. You will report directly into our newly appointed VP of Presales.

We're happy to consider remote candidates but you should be open to Dublin-based work when required where many of our clients are based.

What will you do?

• Act as the Trusted Advisor for a small portfolio of high-value "Focus Accounts," understanding their business goals as intimately as their technical stack.
• Develop multi-year Technology Roadmaps that align Managed Services (continuity) with Professional Services (transformation).
• Support your Account director in running strategic quarterly business reviews to present innovation opportunities and risk mitigation strategies.
• Assist the Account Director in the design and delivery of various customer briefing sessions
• Lead the discovery and design phases for complex, multi-vendor solutions spanning Cloud, Infrastructure, Cybersecurity, EUC and Digital technologies.
• Bridge the gap between business requirements and technical delivery, ensuring all proposed solutions are commercially viable and operationally supportable.
• Own the creation of high-quality Statements of Work (SoW), High-Level Designs (HLD), and technical proposals for all core service offerings.
• Working closely with Presales SME Solution Architects to create Statements of Work (SoW), High-Level Designs (HLD), and technical proposals for all non-core service offerings.
• Partner with the Account Director to identify white-space opportunities and drive additional lines of business within your chosen accounts.
• Work with the Account Director to build robust Business Cases and ROI models to help customers justify large-scale technology investments.
• Work with the Account Director, Sales Specialists and Presales SMEs to both influence, shape and respond to RFI's and RFP's.
• Work with Managed services to size, scope and price Managed services proposals within your existing customer base
• Provide guidance and peer reviews for junior staff members within the team.
• Stay at the forefront of industry trends, acting as a feedback loop between our customers and our internal Product/Service Development teams.

What do you need?

• 10+ years in a Pre-Sales, Solutions Architecture, or Technical Consulting role
• Proven expertise across Public/Hybrid Cloud, Modern Networking, Cybersecurity frameworks, and Managed Service operations
• Strategic Mindset with the ability to pivot from "fixing a problem" to "enabling a business outcome"
• Exceptional presentation skills and C-level gravitas