POWER Trainer

Dean Group; Galway; On-site; EUR 26,000 - 38,000; Full time

Benefits offered by this job

Global discounted staff room rates

Gym Membership Discounts

Continual training and development

Career progression within the Group

Job summary

Dean Group's Power Gym in Galway is seeking a dynamic Trainer to lead high-energy group fitness classes and provide a welcoming, professional experience at the front desk. You will coach members, assist with bookings, and help maintain the club’s premium environment.

The role emphasizes customer service, teamwork, and ongoing development to create a motivating and inclusive atmosphere for all members.

Qualifications

• Recognised Group Exercise Instructor qualification required.
• At least 1 year of experience delivering high-intensity fitness classes.
• Previous experience in a customer-facing role, ideally within fitness, hospitality or FOH.

Responsibilities

• Deliver high-energy, structured fitness classes in line with POWER's programming.
• Greet members, check-in, and welcome members to ensure a professional and friendly experience.
• Support membership sales, retail transactions, and club promotions.
• Maintain a tidy, well-organised reception area and uphold premium presentation standards.
• Collaborate with FOH, housekeeping and management for smooth daily operations.

Skills

Group Exercise Instructor

Customer service

High intensity classes

Communication

Time management

Education

Group Exercise Instructor qualification

Job description

At Dean Group, we reimagine hospitality with character, not conformity. Founded in Dublin and now growing across Europe and the US, we create hotels shaped by personality, culture, and a heart-led hustle. Each of our hotels, restaurants, bars and gyms tells its own story, brought to life through humble hospitality and genuine human connection. Our people are at the centre of it all. They show up with individuality, warmth and curiosity, shaping who we are and how guests experience our hotels every day. We welcome fresh thinking and imagination, because playing it safe never made anything unforgettable.

We're currently seeking an exceptional Trainer who will also support Front Of House operations to join our team at Power Gym in The Dean Galway. This role is ideal for someone who is passionate about delivering excellent training while also providing a welcoming and professional experience for our customers. If you have a Group Exercise Instructor qualification, and a passion for wellbeing and customer service, we'd love to hear from you.

Key Areas

• Class Instruction & Member Coaching
• Front-of-House Operations & Customer Service
• Gym Floor Engagement & Cleanliness
• Team Collaboration & Operational Support
• Member Experience & Community Building
• Event, Promotion & Workshop Support
• Safety, Compliance & Equipment Maintenance
• Training & Development Participation

Job Purpose

The Power Trainer is responsible for delivering high-quality fitness coaching and providing exceptional customer service to all members. They lead structured, motivating classes, adapt workouts for different ability levels, and inspire members to achieve their personal goals. In addition, they support front-of-house operations by greeting members, managing check-ins, handling bookings, and ensuring the reception area is welcoming and well-presented. This role requires energy, professionalism, and a commitment to creating a positive and engaging member experience in both the training environment and throughout the club.

Key Responsibilities

Class Instruction & Coaching

• Deliver high-energy, structured fitness classes in line with POWER's programming.
• Provide clear, safe, and effective coaching, ensuring correct form and technique.
• Offer appropriate modifications and progressions for all fitness levels.
• Maintain class energy and motivation while ensuring professional, high-quality instruction.

Front-of-House Operations & Customer Service

• Greet, check-in, and welcome members to ensure a professional and friendly experience.
• Assist members with bookings, queries, and club information.
• Support membership sales, retail transactions, and club promotions.
• Maintain a tidy, well-organised reception area and uphold the club's premium presentation standards.

Gym Floor Engagement & Cleanliness

• Interact with members outside of classes, offering guidance and encouragement.
• Monitor safe use of equipment and enforce gym etiquette.
• Assist in maintaining cleanliness, equipment organisation, and overall studio presentation.
• Support FOH and housekeeping teams to ensure all areas are guest-ready.

Team Collaboration & Operational Support

• Work closely with FOH, housekeeping, and management teams for smooth daily operations.
• Participate in events, workshops, and community-building activities.
• Attend staff training and meetings to enhance coaching, operational, and customer service skills.

Member Experience & Community Building

• Build strong rapport with members, fostering a welcoming and inclusive atmosphere.
• Monitor and record member progress, feedback, and class performance.
• Contribute ideas to improve member satisfaction, engagement, and retention.

Preferred Experience & Skills

• Recognised Group Exercise Instructor qualification (minimum requirement).
• 1+ years' experience delivering high intensity fitness classes
• Previous experience in a customer-facing role, ideally within fitness, hospitality, or FOH.
• Skilled in leading group fitness classes and offering personal coaching.
• Strong motivation, communication, and member engagement skills.
• High personal fitness level with ability to demonstrate correct exercise techniques.
• Excellent time management and organisational skills.
• Positive, adaptable, and able to work in a high-energy team environment.
• Passion for health, fitness, and providing an exceptional member experience

Benefits

• Global discounted staff room rates across the group
• 50% off Food and 25% Beverage across the group
• Accrued Annual Leave with Service
• Friends and Family discount
• Gym Membership Discounts*
• Continual training and development
• Career progression within the Group
• Gratuities *
• Meals on shift
• Bike to work scheme
• Taxsaver for travel
• Refer a friend scheme
• Wellness at work events and access to wellness platform
• Employment Assistance Programme
• Group discounts for cinema tickets, shopping deals etc
• Team appreciation days
• Service recognition
• Regular fun-filled activities and gatherings for all teams across the group
• Applicable to certain positions

Dean Group owns and operates a number of hotel across Ireland, in certain instances we may feel your skills and experience may suit another role we have available. By submitting your application, you are permitting Dean Group to contact you for other opportunities within the Group