Pharmacy Healthcare Advisor - Hickeys Tyrellstown

Uniphar; Dublin; Presencial; EUR 17 000 - 22 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Staff discounts in-store

Refer-a-friend bonus scheme

Tax-saver travel

Additional long-service days

Resumo da oferta

Hickey's Pharmacy Tyrellstown is seeking a Pharmacy Healthcare Advisor on a part-time, permanent contract. As a pharmacist-led community pharmacy group, we focus on delivering accessible healthcare with strong training and development opportunities.

You will be the first point of contact for customers, delivering personalised advice in line with our core values. A supportive team, rosters published in advance, and excellent training help you grow while delivering outstanding service and driving

Qualificações

• Strong customer engagement and customer service. Listening to our customers, understanding their needs, and delivering great service every time
• Building a strong working relationship with all team members in the pharmacy to ensure seamless delivery of service
• Tailoring conversations with every customer to ensure they leave our pharmacy feeling informed and confident about their healthcare needs
• Strong product knowledge
• Experience in or interest in skin care is an advantage
• Proven sales ability
• Any other projects and duties where they arise

Responsabilidades

• Providing outstanding customer service
• Driving retail sales through link selling and advising customers of promotions in store
• Ensuring stock levels are maintained at optimal levels
• Accurately and securely performing cash management duties
• Ensuring the company merchandising standards are maintained ensuring the pharmacy is always presented to the highest level
• Building customer loyalty

Conhecimentos

Customer service

Cash handling

Sales ability

Product knowledge

Skin care knowledge

Ferramentas

POS system

Descrição da oferta de emprego

We currently have an exciting opportunity for a Pharmacy Healthcare Advisor to join the team at Hickey's Pharmacy Tyrellstown! This is a part-time, permanent contract.

Pharmacy Healthcare Advisor Hickey's Pharmacy is an award-winning, community pharmacy group with 36 stores, over 370 employees and strong growth ambitions. As a pharmacist led company, we understand the importance of delivering accessible healthcare and the critical role of the pharmacist in achieving this. We're health people. If you want to deliver exceptional care in a supported environment with learning and development opportunities, then Hickey's could be the place for you. Our Pharmacy Healthcare Advisors are vital members of our team, operating as the first point of contact for customers in our store ensuring our customers come first your primary focus will be to offer the advice and support that each of our customers need in line with our Core Values – Ambition, Positive Teamwork, Customer Care, Professionalism and Reliability. We are looking for someone who is dynamic and energetic to join our team. Supported in-store by an excellent team and a support office Rosters are published up to 8 weeks in advance Excellent training and support structures are also available centrally from our Pharmacist management team

Key Responsibilities

• Providing outstanding customer service
• Driving retail sales through link selling and advising customers of promotions in store
• Ensuring stock levels are maintained at optimal levels
• Accurately and securely performing cash management duties
• Ensuring the company merchandising standards are maintained ensuring the pharmacy is always presented to the highest level
• Building customer loyalty

What we are looking for

• Strong customer engagement and customer service. Listening to our customers, understanding their needs, and delivering great service every time
• Building a strong working relationship with all team members in the pharmacy to ensure seamless delivery of service
• Tailoring conversations with every customer to ensure they leave our pharmacy feeling informed and confident about their healthcare needs
• Strong product knowledge
• Experience in or interest in skin care is an advantage
• Proven sales ability
• Any other projects and duties where they arise

What we would like from you

• Customer focused with an ability to effectively deal with customers
• Previous OTC sales and customer service experience
• Excellent interpersonal and communication skills
• Positive can-do attitude
• A keen interest in retail pharmacy

We promise you

• Competitive salary
• Generous staff discounts in-store
• ‘Refer-a-friend’ bonus scheme
• Tax-saver travel
• Additional long-service days

Hickey's Pharmacy is an equal opportunities employer

If you're a people person and have ambitions to join a progressive company, we'd love to hear from you today. Hickey's Pharmacy is an equal opportunities employer #hickeys

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.