Pharmacy Healthcare Advisor - Hickey's Maynooth

Uniphar; Maynooth; Remoto; EUR 29.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary

Generous staff discounts in-store

Refer-a-friend bonus scheme

Tax-saver travel

Additional long-service days

Descrizione del lavoro

Hickey's Pharmacy in Maynooth is seeking a Pharmacy Healthcare Advisor to join our community team on a full-time, permanent basis. You will be the first point of contact for customers, providing trusted advice and support aligned with our core values.

You will deliver excellent customer service, drive in-store sales, maintain stock and merchandising standards, and handle cash accurately. We offer training, a supportive team, and staff benefits including discounts and travel tax saver.

Competenze

• Previous OTC sales and customer service experience.
• Strong interpersonal and communication skills helpful in a busy retail environment.
• Genuine interest in retail pharmacy and skincare is an advantage.

Mansioni

• Providing outstanding customer service in-store.
• Driving retail sales through link selling and promotions in store.
• Maintaining stock levels and merchandising standards.
• Accurately and securely performing cash management duties.
• Building customer loyalty and ensuring customers are informed about healthcare needs.

Conoscenze

Customer service

Sales ability

Interpersonal skills

Communication skills

Retail pharmacy

Skin care knowledge

Product knowledge

Team collaboration

Descrizione del lavoro

We currently have an exciting opportunity for a **Pharmacy Healthcare Advisor** to join the **Hickey's Pharmacy** team in**Maynooth!** This is a **full-time, permanent** contract. **Pharmacy Healthcare Advisor****Hickey's Pharmacy** is an award-winning, community pharmacy group with 36 stores, over 370 employees and strong growth ambitions. As a pharmacist led company, we understand the importance of delivering accessible healthcare and the critical role of the pharmacist in achieving this. We're health people. If you want to deliver exceptional care in a supported environment with learning and development opportunities, then Hickey's could be the place for you. Our Pharmacy Healthcare Advisors are vital members of our team, operating as the first point of contact for customers in our store ensuring our customers come first your primary focus will be to offer the advice and support that each of our customers need in line with our **Core Values – Ambition, Positive Teamwork, Customer Care, Professionalism and Reliability.** * We are looking for someone who is dynamic and energetic to join our team.* Supported in-store by an excellent team and a support office* Rosters are published up to 8 weeks in advance* Excellent training and support structures are also available centrally from our Pharmacist management team **Key Responsibilities*** Providing outstanding customer service* Driving retail sales through link selling and advising customers of promotions in store* Ensuring stock levels are maintained at optimal levels* Accurately and securely performing cash management duties* Ensuring the company merchandising standards are maintained ensuring the pharmacy is always presented to the highest level* Building customer loyalty **What are we looking for*** Strong customer engagement and customer service. Listening to our customers, understanding their needs, and delivering great service every time* Building a strong working relationship with all team members in the pharmacy to ensure seamless delivery of service* Tailoring conversations with every customer to ensure they leave our pharmacy feeling informed and confident about their healthcare needs* Strong product knowledge* Experience in or interest in skin care is an advantage* Proven sales ability* Any other projects and duties where they arise **What we would like from you*** Customer focused with an ability to effectively deal with customers* Previous OTC sales and customer service experience* Excellent interpersonal and communication skills* Positive can-do attitude* A keen interest in retail pharmacy **What we promise you*** Competitive salary* Generous staff discounts in-store* ‘Refer-a-friend’ bonus scheme* Tax-saver travel* Additional long-service days If you're a people person and have ambitions to join a progressive company, we'd love to hear from you today. *Hickey's Pharmacy is an equal opportunities employer*