Pharmacy Healthcare Advisor - Hickey's Mayfield

Uniphar; Cork; On-site; EUR 17,000 - 25,000; Part time

Benefits offered by this job

Staff discounts

Refer-a-friend bonus

Tax-saver travel

Additional long-service days

Job summary

Hickey's Pharmacy in Mayfield, Cork, is hiring a part-time Pharmacy Healthcare Advisor. You will be the first point of contact for customers, offering advice and support on healthcare needs while delivering outstanding service in-store.

Supported by a strong team, you will drive retail sales through promotions, maintain stock and merchandising standards, handle cash duties accurately, and help build customer loyalty in a friendly community pharmacy.

Qualifications

• Customer-focused with ability to engage and understand customer needs.
• Experience in OTC sales and strong service skills.
• Excellent interpersonal and communication abilities.

Responsibilities

• Providing outstanding customer service and advice in-store.
• Driving retail sales through promotions and link selling.
• Maintaining stock levels and store merchandising standards.
• Accurately and securely performing cash handling duties.
• Building customer loyalty and ensuring a welcoming pharmacy environment.

Skills

Customer service

Retail sales

Interpersonal communication

Cash handling

OTC knowledge

Teamwork

Job description

We currently have an exciting opportunity for a Pharmacy Healthcare Advisor to join the Hickey's Pharmacy team in Hickeys Pharmacy Mayfield!This is a part-time, permanent opportunity.Pharmacy Healthcare AdvisorHickey's Pharmacy is an award-winning, community pharmacy group with 36 stores, over 370 employees and strong growth ambitions. As a pharmacist led company, we understand the importance of delivering accessible healthcare and the critical role of the pharmacist in achieving this. We're health people. If you want to deliver exceptional care in a supported environment with learning and development opportunities, then Hickey's could be the place for you.Our Pharmacy Healthcare Advisors are vital members of our team, operating as the first point of contact for customers in our store ensuring our customers come first your primary focus will be to offer the advice and support that each of our customers need in line with our Core Values – Ambition, Positive Teamwork, Customer Care, Professionalism and Reliability.We are looking for someone who is dynamic and energetic to join our team.Supported in-store by an excellent team and a support officeRosters are published up to 8 weeks in advanceExcellent training and support structures are also available centrally from our Pharmacist management teamKey ResponsibilitiesProviding outstanding customer serviceDriving retail sales through link selling and advising customers of promotions in storeEnsuring stock levels are maintained at optimal levelsAccurately and securely performing cash management dutiesEnsuring the company merchandising standards are maintained ensuring the pharmacy is always presented to the highest levelBuilding customer loyaltyWhat are we looking forStrong customer engagement and customer service. Listening to our customers, understanding their needs, and delivering great service every timeBuilding a strong working relationship with all team members in the pharmacy to ensure seamless delivery of serviceTailoring conversations with every customer to ensure they leave our pharmacy feeling informed and confident about their healthcare needsStrong product knowledgeExperience in or interest in skin care is an advantageProven sales abilityAny other projects and duties where they ariseWhat we would like from youCustomer focused with an ability to effectively deal with customersPrevious OTC sales and customer service experienceExcellent interpersonal and communication skillsPositive can-do attitudeA keen interest in retail pharmacyWhat we promise youCompetitive salaryGenerous staff discounts in-store‘Refer-a-friend’ bonus schemeTax-saver travelAdditional long-service daysIf you're a people person and have ambitions to join a progressive company, we'd love to hear from you today.Hickey's Pharmacy is an equal opportunities employer#hickeys