Pharmacy Healthcare Advisor - Hickey's Johnstown

Uniphar; Navan; On-site; EUR 17,000 - 22,000; Part time

Benefits offered by this job

Competitive salary

Generous staff discounts in-store

Refer-a-friend bonus scheme

Tax-saver travel

Additional long-service days

Job summary

Hickey's Pharmacy in Johnstown is seeking a part-time Pharmacy Healthcare Advisor to deliver exceptional, customer-focused service in-store and to support the team with promotions.

You will build loyalty, manage stock, handle cash accurately, and uphold merchandising standards while offering product knowledge on health care items. A background in OTC sales or customer service and a positive, proactive attitude are valued.

Qualifications

• Customer focused with the ability to engage customers effectively.
• Previous OTC sales and customer service experience is preferred.
• Excellent interpersonal and communication skills.
• Positive can-do attitude and friendly demeanour.
• Keen interest in retail pharmacy and health products.

Responsibilities

• Provide outstanding customer service and support in-store.
• Drive retail sales through promotions and link selling.
• Maintain stock levels at optimal levels and ensure merchandising standards.
• Perform cash handling duties accurately and securely.
• Build customer loyalty and ensure a positive shopping experience.

Skills

Customer engagement

Interpersonal skills

Communication skills

Positive attitude

Retail pharmacy interest

OTC sales experience

Job description

We currently have an exciting opportunity for a Pharmacy Healthcare Advisor to join the Hickey's Pharmacy team in Johnstown. This is a part time, permanent contract.Pharmacy Healthcare AdvisorHickey's Pharmacy is an award-winning, community pharmacy group with 36 stores, over 370 employees and strong growth ambitions. As a pharmacist led company, we understand the importance of delivering accessible healthcare and the critical role of the pharmacist in achieving this. We're health people. If you want to deliver exceptional care in a supported environment with learning and development opportunities, then Hickey's could be the place for you.Our Pharmacy Healthcare Advisors are vital members of our team, operating as the first point of contact for customers in our store ensuring our customers come first your primary focus will be to offer the advice and support that each of our customers need in line with our Core Values – Ambition, Positive Teamwork, Customer Care, Professionalism and Reliability.We are looking for someone who is dynamic and energetic to join our team.Supported in-store by an excellent team and a support officeRosters are published up to 8 weeks in advanceExcellent training and support structures are also available centrally from our Pharmacist management teamKey ResponsibilitiesProviding outstanding customer serviceDriving retail sales through link selling and advising customers of promotions in storeEnsuring stock levels are maintained at optimal levelsAccurately and securely performing cash management dutiesEnsuring the company merchandising standards are maintained ensuring the pharmacy is always presented to the highest levelBuilding customer loyaltyWhat are we looking forStrong customer engagement and customer service. Listening to our customers, understanding their needs, and delivering great service every timeBuilding a strong working relationship with all team members in the pharmacy to ensure seamless delivery of serviceTailoring conversations with every customer to ensure they leave our pharmacy feeling informed and confident about their healthcare needsStrong product knowledgeExperience in or interest in skin care is an advantageProven sales abilityAny other projects and duties where they ariseWhat we would like from youCustomer focused with an ability to effectively deal with customersPrevious OTC sales and customer service experienceExcellent interpersonal and communication skillsPositive can-do attitudeA keen interest in retail pharmacyWhat we promise youCompetitive salaryGenerous staff discounts in-store‘Refer-a-friend’ bonus schemeTax-saver travelAdditional long-service daysIf you're a people person and have ambitions to join a progressive company, we'd love to hear from you today.Hickey's Pharmacy is an equal opportunities employer#hickeys