Personal Lines Renewals Executive

Campion Insurance; Wicklow; On-site; EUR 40,000 - 45,000; Full time

Benefits offered by this job

Professional development

Job summary

Campion Insurance in Wicklow is seeking a Personal Lines Account Executive to join our Personal Lines Team. You will provide exceptional customer service, handle Motor, Household and Van Insurance Policies, and liaise with insurers to address customer queries and instructions.

You'll offer expert guidance across 15 product lines, process policies in line with compliance standards and GDPR, and manage payments. A proactive, target-driven approach is essential for success.

Qualifications

• Excellent product knowledge and the ability to advise across 15 product lines.
• Professional appearance and attitude with strong organizational skills.
• A proactive, independent, and team-oriented mindset.

Responsibilities

• Provide exceptional customer service to Campion customers.
• Handle Motor, Household, and Van Insurance Policies
• Liaise with insurance companies on customer queries and instructions.
• Offer expert guidance to customers across 15 product lines.
• Processing Insurance policies adhering to compliance standards and GDPR.
• Processing customer payments.
• Taking high level of customer calls mainly inbound, outbound occasionally
• Achieve weekly, monthly targets and satisfy KPI's.

Skills

Customer service

Teamwork

Communication skills

Attention to detail

Goal-oriented

Education

APA Qualification with the Insurance Institute of Ireland

Job description

Campion Insurance, now part of PIB Group, is one of the largest insurance brokers in Ireland. We provide our clients with solutions to all their insurance needs ranging from home and motor insurance to complex commercial business packages, as well as a full range of health, life, pension, mortgage, and investment products.

We are looking for a proactive, enthusiastic, motivated individual to join our Personal Lines Team based in our Wicklow office as a Personal Lines Account Executive.

Responsibilities:

• Provide exceptional customer service to Campion customers.
• Handle Motor, Household, and Van Insurance Policies
• Liaise with insurance companies on customer queries and instructions.
• Offer expert guidance to customers across 15 product lines.
• Processing Insurance policies adhering to compliance standards and GDPR.
• Processing customer payments.
• Taking high level of customer calls mainly inbound, outbound occasionally
• Achieve weekly, monthly targets and satisfy KPI's.

Requirements:

• Ability to work independently and as part of a team.
• Goal-oriented and target-driven.
• Excellent product knowledge.
• Strong verbal and written communication skills.
• Exceptional organizational skills and attention to detail.
• Professional appearance and attitude.
• APA Qualification with the Insurance Institute of Ireland.
• Experience in fast paced environment desirable but not essential.

What we can offer:

• Fast- paced, positive and proactive sales environment.
• Competitive salary and bonus structure ( (€40,000-€45,000 depending on experience)
• Support to further your continued professional development through further professional qualifications.
• Opportunity to expand your current knowledge to become an expert in your chosen field.