Personal Lines Account Executive - Drogheda

Howden Ireland; Drogheda; On-site; EUR 42,000 - 56,000; Full time

Job summary

Howden Ireland, based in Drogheda, is recruiting a Personal Lines Account Executive to manage policy renewals and grow the client base. This permanent role reports to the Team Leader and heads of existing business, emphasizing client satisfaction and tailored insurance solutions.

The candidate will enhance relationships, handle renewals, assess risk, and identify new business opportunities while adhering to compliance and group standards.

Qualifications

• Minimum 1–3 years' experience in an insurance role.
• APA Personal Lines or Grandfathered with proof of CPD up-to-date.
• Excellent technical product knowledge of personal lines insurance.
• Proven track record managing a portfolio of clients, renewals and inquiries.
• Strong negotiation skills for favorable client/company outcomes.
• Ability to build and maintain client relationships for retention.

Responsibilities

• Maintain relationships with existing clients and foster long-term loyalty.
• Oversee renewal process for personal lines policies and negotiate renewals.
• Evaluate risk profiles and advise on suitable products and coverage.
• Provide excellent client service by addressing inquiries and resolving issues.
• Achieve New Business/Renewal targets and support product development.

Skills

Relationship management

Negotiation

Sales ability

Client retention

Policy renewals

Education

APA Personal Lines or Grandfathered with CPD

Job description

Based in our Drogheda office, Howden Ireland are delighted to have a vacancy as an Account Executive on a permanent basis for our Personal lines book of business that will be an integral part of our wider Personal Lines team.

About the role

Reporting to the Team Leader and head of existing business, the successful Personal Lines Account Executive will primarily focus on managing policy renewals, ensuring client retention and satisfaction by providing tailored insurance solutions.

Additionally, they will identify and secure new business opportunities when available to expand the client base. This role requires strong relationship management, negotiation, and sales skills to optimise client portfolios and drive business growth.

Key Responsibilities

• Maintain and strengthen relationships with existing clients, ensuring their needs are met and fostering long-term loyalty.
• Oversee the renewal process for personal lines insurance policies, including reviewing terms, negotiating renewals, and ensuring timely completion.
• Evaluate clients' risk profiles and provide expert advice on suitable insurance products and coverage options.
• Provide exceptional service by addressing client inquiries, resolving issues promptly, and ensuring a high level of client satisfaction.
• Ensure New Business/Renewal targets are achieved.
• Implement Company's Compliance and office procedures including New Business Development and Renewal Procedures document.
• Ensure that you are up-to-date with market practice and product availability, giving feedback to Management in relation to market issues, including pricing, service levels and product development.
• Where required, work with other teams within the Group to facilitate training, product development and to promote operational efficiencies.
• Attend client visits with Management as required.
• Adhere to Compliance as outlined in Handbook and Procedures Manual.

About You

• Minimum of 1-3 years' experience in an insurance role.

• Minimum APA Personal Lines or Grandfathered with proof of up-to-date CPD.
• Excellent technical product knowledge and knowledge of personal lines insurance market.
• Proven track record of managing a portfolio of clients, particularly handling policy renewals and addressing client inquiries.
• Proficient in negotiating terms and conditions to achieve favorable outcomes for both clients and the company.
• Ability to build and maintain strong relationships with clients to ensure high levels of satisfaction and retention.

About Howden Ireland

Howden Ireland is part of Howden, the global insurance intermediary group, and has over 500 employees across 24 local offices advising clients on their commercial insurance, personal insurance, health insurance, life and pensions and mortgage requirements. Our success is primarily down to the incredible people we employ.

For more information, please visit About Us | Howden Ireland (howdengroup.com)