Hospitality Manager - The Convention Centre Dublin

Compass Group PLC; Dublin; Hybrid; EUR 41,000 - 50,000; Full time

Benefits offered by this job

Healthcare

Wellbeing benefits

Cinema discounts

Meals on duty

Life assurance

Employee assistance

Job summary

The Convention Centre Dublin (CCD) is seeking a dedicated Hospitality Manager to oversee daily hospitality operations. You will report to the Senior Hospitality Manager and manage a fixed team plus casual staff for events, ensuring high standards and exceptional guest experiences.

With a salary of around €45,000 plus bonus and comprehensive benefits, this role offers a dynamic, high-energy environment at a premier city centre venue known for conferences, banquets, meetings and exhibitions.

Qualifications

• Experience delivering large-scale hospitality events.
• Strong client relationship management capabilities.
• Excellent organisational and time management skills.
• Ability to lead, motivate and develop a hospitality team.
• Experience working with budgets and targets.
• Excellent communication and presentation skills.

Responsibilities

• Develop strong relationships with clients to enhance customer experience and maximise revenue.
• Ensure service delivery is consistently high across all events.
• Help develop and review SOPs and ensure compliance.
• Recruit, train and develop hospitality staff with HR support.
• Plan rosters in advance of events according to staff ratios and wage budgets.
• Contribute to sustainability objectives of the organisation.

Skills

Large-volume hospitality management

Client relationship management

Organisational skills

People leadership

Budgeting

Communication skills

Presentation skills

Education

Hospitality management degree (desirable)

Job description

Hospitality Manager - The Convention Centre Dublin (CCD)

Hospitality Manager - The Convention Centre Dublin (CCD) | Full-Time / Permanent€45,000 + bonus and excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. We're looking for a dedicated Hospitality Manager to oversee daily hospitality operations as part of the talented team at The Convention Centre Dublin (CCD), renowned city centre events venue offering 22 multi-functional rooms used for conferences, banquets, meetings and exhibitions! As Hospitality Manager you will play an integral part in exceptional guest experiences, reporting to the Senior Hospitality Manager you will oversee daily hospitality operations, ensuring efficiency, high standards and impeccable customer service. We are Levy IrelandWe are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet. We partner with some of the most iconic venues in the UK and Ireland to deliver legendary experiences in food, drink, and hospitality, including Royal Dublin Society (RDS), The Convention Centre Dublin (CCD), and Aviva Stadium and - we bring experiences to life with passion and precision. Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations.

Hospitality Manager - The role

• Develop strong relationships with clients in order to enhance the customer experience, increase revenues through upselling and maximise repeat business
• Ensure service delivery is consistent and to the highest standard across all events
• Assist with the development and review of operational SOPs and ensure these are adhered to at all times
• Work with the HR/People Operations department to recruit, train and develop a team of hospitality professionals
• Plan rosters in advance of events according to agreed staff ratios and wage budgets
• Contribute to the delivery of the organisation's sustainability objectives

You will be responsible for a fixed team of hospitality staff and a number of casual staff depending on the event.

What we're looking for

• Proven experience in large volume hospitality management
• Proven client relationship management
• Strong organisational and time management skills
• Ability to lead, motivate and develop a dynamic hospitality team
• Experience working within financial budgets and targets
• Excellent communication and presentation skills
• A third level qualification in Hospitality Management is desirable

What you'll get in return

• Aviva Digicare - Free annual healthcare check
• Exclusive Benefits & Wellbeing site (Perks Card)
• Entertainment discounts - up to 55% off cinema tickets
• Health & Wellbeing discounts
• Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
• Meals on duty
• PRSA scheme and Life Assurance
• Employee Assistance Programme
• 20 days + BH's
• Competitive and supportive family benefits
• Holiday purchase scheme
• On-going training & development and career pathways
• 5 out of 7 days per week, variable shifts

Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences and shape the future of hospitality.