Part-Time Luxury Skincare Concierge

La Prairie Switzerland; Dundrum; On-site; EUR 21,000 - 34,000; Part time

Benefits offered by this job

Competitive commission scheme

33 holiday days (pro-rated)

Product allocation & discount

Long service awards

Gratis new launches

Pension scheme 5%

Referral bonuses

Job summary

La Prairie Counter at Brown Thomas Dundrum is seeking a part-time Beauty Consultant to deliver personalised luxury skincare service to discerning clients. You will build relationships, drive sales, and demonstrate product knowledge while partnering with Personal Shoppers and the store team to create exclusive client experiences.

Previous luxury retail experience, strong communication, and a passion for beauty are essential; NVQ Level 3 in Beauty Therapy is desirable.

Qualifications

• Strong retail background with a track record of achieving results.
• A passion for beauty and skincare, with a natural affinity for luxury and a commitment to excellence.
• Exceptional interpersonal and relationship-building skills, with the ability to deliver inspiring, authentic, client-centric service.
• Strong business acumen with the ability to drive sales and exceed targets.
• Confidence in networking within the store to create new business opportunities.
• A collaborative team player, contributing positively to a diverse and high-performing team.

Responsibilities

• Make informed business decisions aligned with brand values and ambitions.
• Achieve sales objectives through both client retention and new client acquisition, with a focus on High Net Worth Individuals and VIPs.
• Cultivate strong business relationships across the store, particularly with Personal Shoppers, Concierges, and other key partners.
• Ensure retail excellence, maintaining impeccable housekeeping and point-of-sale standards at all times.
• Create deep client connections, understanding individual needs to build trust and loyalty.
• Proactively introduce and recommend tailored products, providing a truly personalised 1:1 luxury experience.
• Engage and nurture relationships through La Prairie's clienteling tools and systems.
• Demonstrate expert product knowledge, confidently conveying the brand’s heritage, scientific innovation, and skincare benefits.
• Deliver exceptional service by encouraging and demonstrating product application, both at the counter and within the cabin.
• Utilise the treatment room to provide bespoke luxury facials and skincare treatments, enhancing the client experience and deepening loyalty.

Job description

La Prairie Counter at Brown Thomas Dundrum is seeking a part-time Beauty Consultant to deliver personalised luxury skincare service to discerning clients. You will build relationships, drive sales, and demonstrate product knowledge while partnering with Personal Shoppers and the store team to create exclusive client experiences.

Previous luxury retail experience, strong communication, and a passion for beauty are essential; NVQ Level 3 in Beauty Therapy is desirable.