Part-Time Front of House & Customer Care Specialist

Blackberry Hearing; Ireland; On-site; GBP 20,000 - 25,000; Part time

Job summary

Blackberry Hearing is seeking a friendly Front of House Customer Service Specialist for their busy clinic in Crumlin, Northern Ireland. This part-time position requires a professional and customer-focused individual who can provide exceptional service and support to clients. The role includes greeting customers, managing appointments, and promoting hearing aid products.

Successful candidates will benefit from a supportive environment and opportunities for personal and professional growth. Flexibility in working hours is essential, and previous experience in retail or customer service is preferred.

Qualifications

• Previous experience in retail or customer service is preferred.
• Strong communication, organisational and computer skills are essential.
• Flexible availability for additional hours, including weekends.

Responsibilities

• Greet customers warmly and provide exceptional Front of House service.
• Manage appointments, respond to customer queries, and handle basic administration.
• Assist with product information, aftercare and basic hearing aid support.
• Promote products and accessories to customers.
• Maintain clinic presentation and manage stock.
• Support promotional activities, community events and marketing initiatives.

Skills

Communication skills

Organisational skills

Customer service experience

Flexibility

Job description

Blackberry Hearing is seeking a friendly Front of House Customer Service Specialist for their busy clinic in Crumlin, Northern Ireland. This part-time position requires a professional and customer-focused individual who can provide exceptional service and support to clients. The role includes greeting customers, managing appointments, and promoting hearing aid products.

Successful candidates will benefit from a supportive environment and opportunities for personal and professional growth. Flexibility in working hours is essential, and previous experience in retail or customer service is preferred.