Operations Manager STC Dublin

Edwards Vacuum; Dublin; On-site; EUR 90,000 - 130,000; Full time

Benefits offered by this job

Culture of trust

Lifelong learning

Career growth

Competitive compensation

Health and wellbeing

Job summary

Edwards Vacuum in Dublin seeks a senior operations leader to act as the focal point for divisional leadership across remanufactured pumps and offsite manufacturing. You will oversee services strategies, manage budgets, and lead continuous improvement while ensuring safe, ISO-compliant operations.

The role requires a university degree in engineering or business, 5+ years in manufacturing/Reman operations, strong communication, and proficiency in SAP/MS Project.

Qualifications

• University degree or higher in engineering or business.
• Minimum 5 years in technical product manufacturing/remanufacturing operations/management.
• Strong communication, organizational and influencing skills.
• Experience with change management, teamwork, active listening, collaboration and empathy.
• Understanding of basic manufacturing financial concepts.

Responsibilities

• Act as focal point for divisional leadership teams and oversee services business performance.
• Manage service process improvements, staffing, inventory, and budgets to meet targets.
• Drive customer issue resolution and coordinate with STC, HR, Quality and Engineering.
• Develop and mentor service team leaders to optimize resources and delivery.
• Ensure compliance with safety standards and ISO procedures; support continuous improvement.

Skills

Leadership

Change management

Communication

Teamwork

Active listening

Empathy

Resource management

English proficiency

Education

University degree/HND in engineering or business

Tools

SAP

MS Project

Microsoft Office

Job description

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.

Your role

• Provides focal point for divisional leadership teams – VTS/VSS for remanufactured pumps, AVI for offsite manufacturing. This may also include Distributed manufacturing for all divisions.
• Oversees the Services business to achieve annual business goals for revenue & gross profit in coordination with the regional and Global STC services strategies and provide monthly reports.
• Manages service process improvement, manpower loading, equipment and material needs, and accurate control of all inventories.
• Manages and drives all customer issues to closure or initiates support when required.
• Manages and develops the service team leaders daily to optimize resource utilization, quality and on-time delivery, time reporting, prioritize and coordinate daily workload, dealing with day-to-day employee issues, and interface with the service team leaders.
• Oversees operational expense budgets within agreed upon targets. Evaluates assigned staff skills, develops and deploys employee development programs.
• Manages human resources, including selection, recommends staffing levels and changes in accordance with company and departmental mission, coaching, discipline, manpower planning and motivation of staff.
• Develops, generates and provides strategic analysis reports (with focus on reason for variance deviation between planned and actual) for Key Performance Indicators such as capacity planning, on-time delivery, turn-around-time (TAT), quality, labor hour cost, etc.
• Interfaces with appropriate STC personnel (BLM, SHE, HR, Quality, Engineering) on priorities, strategies, and issues and reports into the monthly divisional meetings (BRMs)
• Ensures that safety standards (SHE) are met and the cleanliness (5S standards) of the shop.
• Develops and maintain Quality & ISO procedures, work instructions within the ISO certification guidelines.
• Develops and implement adequate and visible measures that are linked to continuous improvement.
• Champion VTPS guidelines and principles.

To succeed, you will need

• A university degree/HND level qualification (or local equivalent) in an engineering discipline or business.
• Minimum of 5 years of experience in technical product Manufacturing/Re-Manufacturing Operations/Management
• Strong communication skills, organizational awareness and impact and influencing skills area prerequisite.
• Proven experience of change management, teamwork, active listening, communication, collaboration, and empathy essential. Resource management and development are desirable.
• Understanding of basic manufacturing financial concepts (i.e. Efficiency and Overhead Variance, etc.)
• Knowledge of vacuum technology and service experience is an asset.
• Accuracy and attention to detail is a must.
• Proficient in Microsoft Office suite, orientation in modern IT structures and processes. SAP, MS Project, is highly desirable.
• Proficient in English – written and speaking.

In return, we offer

• Culture of trust and accountability
• Lifelong learning and career growth
• Innovation powered by people
• Comprehensive compensation and benefits
• Health and well-being

Job location

This role requires you to work on-site at our office in Dublin, Ireland (IE). You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration.

We welcome applications from a broad, international talent pool. Please note that the successful candidate will be employed under local plus terms and conditions in the hiring country

Contact information

Talent Acquisition Team: Martina Bednarova

Diverse by nature and inclusive by choice

Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.