Operations Manager

Sodexo Ltd; Dublin; On-site; EUR 59,000 - 72,000; Full time

Benefits offered by this job

Wellbeing platform

Employee Assistance Programme

Virtual GP Service

Pension plan

Learning & development

Bike to Work scheme

Enhanced benefits

Job summary

Sodexo Ltd in Ireland is seeking an experienced Operations Manager to lead the delivery of soft facilities services, including onsite food operations. This senior role emphasizes quality, health & safety, HACCP compliance and continuous improvement across a large workforce.

You will act as the primary client contact, oversee budgets and P&L, and drive improvements in cleaning standards and operational efficiency within a regulated manufacturing setting.

Qualifications

• Senior operational leadership experience in regulated environments.
• Proven ability to manage large onsite teams and service delivery.
• Strong focus on quality, safety and compliance.

Responsibilities

• Lead and manage cleaning, hygiene and soft services across the site.
• Drive a culture of quality and Health & Safety compliance.
• Oversee budgets, labour and consumables with P&L responsibility.
• Develop managers and build high-performing teams.
• Maintain strong client relationships and manage service delivery expectations.
• Identify improvements to efficiency and overall service delivery.
• Work with site and client teams to support a busy manufacturing environment.

Skills

Quality management

Health & Safety

People leadership

Stakeholder management

Budgeting / P&L

Job description

Salary: Up to €65,000 plus Sodexo benefits

Contract Type: Full Time, Permanent

About the Role

We are seeking an experienced

Operations

Manager to lead the delivery of soft facilities services.

This is a senior leadership role with a strong focus on

Quality, Health & Safety, cleaning, hygiene and compliance.You will lead a large and diverse workforce, ensuring services are delivered to consistently high standards while maintaining a strong culture of safety, quality and continuous improvement.

The role will also oversee the onsite food service operation, ensuring that food is produced and delivered in line with the required

food safety and HACCP standards.

Key Responsibilities

• Lead and manage cleaning, hygiene and wider soft services operations across the site.
• Drive a strong

Quality, and Health & Safety culture, ensuring services are delivered to the required standards.

• Ensure full compliance with

HACCP, Health & Safety and audit requirements, maintaining a constant state of audit readiness.

• Lead, manage and develop a large onsite workforce, driving high performance, accountability and employee engagement.
• Act as the primary point of contact for the client, building strong relationships and managing service delivery expectations.
• Oversee budgets, labour and consumables, with responsibility for

P&L and cost control.

• Manage audits, risk and compliance documentation across the site.
• Identify and implement improvements to cleaning standards, operational efficiency and overall service delivery.
• Work closely with the wider site and client teams to ensure services support the operational requirements of a busy manufacturing environment.
• Drive innovation and identify opportunities to bring added value to the client and customers.

About You

We are looking for an experienced senior operational leader with a strong background in

pharmaceutical, manufacturing or another highly regulated environment.

The key requirements for this role include:

• Strong experience in

Quality and Health & Safety.

• Proven experience leading and developing

large teams.

• Strong experience managing cleaning, hygiene or wider soft services operations.
• A strong understanding of

HACCP, cleaning standards and compliance requirements.

• Experience managing large-scale operations in an environment where safety and quality are critical.
• Strong commercial awareness, including experience managing

budgets, labour costs and P&L.

• Excellent leadership and people management skills, with the ability to develop managers and build high-performing teams.
• Strong client-facing, communication and stakeholder management skills.
• A proactive approach, with the ability to identify opportunities for improvement and drive change.

Why Sodexo?:

Working with Sodexo is more than a job; it’s a chance tobe part of something greater.

Belong in a company and team that values you foryou.

Act with purpose and have an impact through your everyday actions.

Thrive in your own way.

We also offer a range of perks, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Sodexo UK and Irelands enhanced benefits and leave policies

A little more about Sodexo:

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed tobeingan inclusive employer. We are a forces friendly employer.We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.

We’re a Disability Confident Leader employer.We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.