Operational Controls Senior specialist

Intesa Sanpaolo Group; Dublin; On-site; EUR 60,000 - 90,000; Full time

Job summary

Intesa Sanpaolo Assicurazioni, part of the Intesa Sanpaolo Group, seeks an experienced professional to manage life insurance portfolio administration within the Dublin Branch. You will conduct first-level controls throughout the portfolio lifecycle, ensuring AML/FATCA/CRS compliance, data quality, and regulatory adherence.

The role blends operations with strong control focus. Candidates should have 5-7 years in life insurance operations, a degree in Economics/Law, fluency in Italian and English,

Qualifications

• University degree in Economics, Law or related field.
• 5-7 years in life insurance portfolio administration or operations.
• Experience in first-level controls and operational checks in insurance/financial services.
• SQL and database literacy.
• Basic knowledge of AML and FATCA/CRS requirements.
• Exposure to AML processes and client due diligence activities.
• Fluent Italian and English.

Responsibilities

• Perform first-level controls on portfolio activities (new business, post-sale, claims).
• Execute AML checks and controls on new and post-sale activities with follow-ups and documentation review.
• Perform FATCA/CRS classifications and controls, ensuring proper collection of client information.
• Monitor portfolio anomalies and coordinate timely resolution with relevant functions.
• Perform reconciliation across systems and with external parties.
• Process and validate post-sales requests (switches, redemptions, amendments) per product rules.
• Support claims processing activities, including quality checks and validation.
• Contribute to maintenance and improvement of processes, dashboards and reporting tools.

Skills

SQL and database literacy

AML and FATCA/CRS exposure

Fluent Italian and English

Education

University Degree in Economics, Law or related fields

Tools

SQL

Job description

Overview

You will work within the Operations team of the Dublin Branch and will be responsible for the administration and first‑level controls of the insurance portfolio throughout its entire lifecycle. You will ensure that portfolio activities are performed in line with internal procedures, product rules and regulatory requirements, with a strong focus on data quality, operational accuracy and compliance checks, including AML and FATCA/CRS obligations. This role combines operational activities with a strong control mindset, contributing to the robustness and reliability of portfolio processes.

What you'll be doing

• Performfirst-level controlson portfolio activities, including new business, post-sales transactions, and claims handling
• ExecuteAML checks and controlson new business and post-sales activities, including follow-ups and documentation review
• PerformFATCA/CRS classifications and controls, ensuring proper collection and validation of client information
• Monitor and manageportfolio anomalies, ensuringtimelyresolution in coordination with relevant functions
• Performreconciliation and consistency checksacross systems and with external parties
• Process andvalidatepost-sales requests(switches, redemptions, amendments, etc.) ensuring compliance with product rules
• Supportclaims processing activities, including quality checks and documentation validation
• Contribute to the maintenance and improvement ofprocesses and procedures, operational dashboards and reporting tools

Who we are looking for

• university Degree in Economics, Law or related fields
• 5-7 years of experience inlife insurance portfolio administration or operations
• experience infirst-level controls and operational checkswithin an insurance or financial services environment
• SQL and database literacy
• basic knowledgeofAML and FATCA/CRS requirements
• exposure toAML processes and client due diligence activities
• fluentItalianand English

About us

Intesa Sanpaolo Assicurazioni offers innovative and customized insurance solutions. It is committed to protecting what matters most to people, combining innovation and tradition to create value for customers and the territories of reference. It promotes talent, diversity and professional growth, offering stimulating opportunities and challenges to qualified profiles in an inclusive environment.

We guarantee an inclusive and equal environment. We will consider all applicants regardless of race, religion, sexual orientation, gender identity, marital status, national origin, age, disability, or any other protected category in compliance to D.lgs. 198/2006, 215/03 and 216/03.

For the evaluation of the application, the data will be processed by Intesa Sanpaolo S.p.A.as Data Controller. We invite you to review the dedicated Privacy Information Notic e for more details.