On-Site Water & Wastewater Service Coordinator (Cork)

Hollybank Trustees Ltd; Mallow; On-site; EUR 40,000 - 60,000; Full time

Benefits offered by this job

Laptop or mobile phone provided

Flexible working options

Career development opportunities

Job summary

EPS Group is seeking an Area Service Coordinator to join the Service & Repair Team in the Cork region. The role focuses on coordinating day-to-day services for site-based teams to deliver mechanical, electrical and ICA service and maintenance to clients in the Cork region.

Key duties include customer communication, team coordination, scheduling, reporting and supplier liaison, with a focus on efficient service delivery and strong stakeholder relationships.

Qualifications

• Experience in a similar service industry role is advantageous (3–5 years).
• A full clean driving license is required.

Responsibilities

• Customer communication: manage customer needs from initial contact to tailored service plan.
• Team coordination: liaise with service teams to arrange jobs and parts availability.
• Maintenance management: oversee preventative and reactive maintenance programs.
• Scheduling: plan weekly service crew schedules with coordinators.
• Client liaison: work with customer engineering teams and ensure timely invoicing.
• Reporting: communicate service reports and propose follow-ups.
• Internal coordination: coordinate with departments for new plant repairs.
• Supplier liaison: procure replacement parts.
• Emergency response: prioritise emergencies and adjust schedules.
• Site visits: conduct site visits to assess needs and plan delivery.

Skills

Driving licence

Team coordination

Tools

Service management software

Job description

EPS Group is seeking an Area Service Coordinator to join the Service & Repair Team in the Cork region. The role focuses on coordinating day-to-day services for site-based teams to deliver mechanical, electrical and ICA service and maintenance to clients in the Cork region.

Key duties include customer communication, team coordination, scheduling, reporting and supplier liaison, with a focus on efficient service delivery and strong stakeholder relationships.