Ocean Import Lead Agent - Global Logistics Career Growth

Expeditors International; Dublin; Hybrid; EUR 42,000 - 64,000; Full time

Benefits offered by this job

Paid Vacation

Health Plan: Medical

Life Insurance

Employee Stock Purchase Plan

Training and Personnel Development

Growth opportunities

Employee Referral Bonus

Job summary

Expeditors Ireland is seeking an Ocean Import Lead Agent to ensure timely movement of freight and provide exceptional customer service within the Ocean Import Department. You will report to the Ocean Import Lead Agent, Supervisor, and Manager, handling billing, process improvements, and overseas communications.

The role offers growth opportunities within a global logistics company, with a comprehensive benefits package and a focus on professional development.

Qualifications

• Bachelor's degree preferred.
• 6 months experience in Ocean Import.
• Effective interpersonal skills.
• Attention to Detail.

Responsibilities

• Ensure timely and accurate movement of freight and information within the Ocean Import Department.
• Provide exceptional customer service to internal and external stakeholders.
• Adhere to procedures and productivity standards; process billing accurately and on time.
• Identify opportunities to improve department processes and efficiency.
• Liaise with overseas contacts and escalate issues to management when needed.

Skills

Customer Service

Interpersonal Skills

Attention to Detail

Self Development

Education

Bachelor's degree

Job description

Expeditors Ireland is seeking an Ocean Import Lead Agent to ensure timely movement of freight and provide exceptional customer service within the Ocean Import Department. You will report to the Ocean Import Lead Agent, Supervisor, and Manager, handling billing, process improvements, and overseas communications.

The role offers growth opportunities within a global logistics company, with a comprehensive benefits package and a focus on professional development.