Ocean Freight Operations Specialist (Hybrid)

Ace Express Freight; Lusk; Hybrid; EUR 32,000 - 52,000; Full time

Benefits offered by this job

Company Pension

Employee Assistance Programme

Up to 23 days annual leave (after 1yr)

Hybrid Working Model

Company Life Assurance

Excellent Promotional Opportunities

Job summary

Ace Express Freight is seeking an Ocean Freight Operator to coordinate import/export freight shipments and manage shipment documentation. The role emphasizes customer relationships, accuracy, and compliance within the team.

You will work 8:30am–5:30pm, with an option for hybrid work after probation, based at Blakes Cross, Lusk, Co. Dublin. The role requires proactive, customer-focused individuals with strong attention to detail.

Qualifications

• Experience in freight forwarding environment is essential.
• Strong attention to detail and accuracy in documentation.
• Proven ability to manage multiple deadlines and priorities.
• Excellent written and verbal communication with customers and suppliers.
• Proficiency in Microsoft Office and reporting tasks.

Responsibilities

• Plan and coordinate freight activities using the UAF/ACE system.
• Handle inbound emails and calls; liaise with customers and suppliers.
• Assist with KPI data, reporting and exports functions.
• Develop cooperative relationships with colleagues, customers and carriers.
• Support health, safety, and compliance with company policies.
• Review shipment documentation and obtain missing items from customers.
• Manage end-to-end account activities from A to Z.
• Request airfreight charges and issue pre-alerts to transporters.
• Monitor ETAs daily and update shipments as needed.
• Ensure dates are confirmed with lines, carriers, and co-loaders.

Skills

Freight forwarding

Attention to detail

Customer liaison

Multitasking

MS Office

Communication skills

Tools

UAF/ACE system

Job description

Ace Express Freight is seeking an Ocean Freight Operator to coordinate import/export freight shipments and manage shipment documentation. The role emphasizes customer relationships, accuracy, and compliance within the team.

You will work 8:30am–5:30pm, with an option for hybrid work after probation, based at Blakes Cross, Lusk, Co. Dublin. The role requires proactive, customer-focused individuals with strong attention to detail.