Night Supervisor

Dalata Hotel Group plc; Cork; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Free meals on duty

50% Off F&B in all properties

Employee room rate on rooms

Friends & Family rate

Extra annual leave days

Employee Assistance Programme

Cycle to Work/Transport schemes

Pension access

Dalata Academy development

Staff charity events

Job summary

Dalata Hotel Group is seeking a Night Supervisor to manage overnight hotel operations, ensuring top-class guest service and safety. You will supervise night staff, coordinate night audit activities and support front desk tasks as required.

Ideal candidates will have previous hotel night or reception experience, strong computer skills (Opera preferred) and the ability to lead and delegate effectively while maintaining a warm, approachable manner with guests and staff alike.

Qualifications

• Experience in a hotel/night operations environment.

Responsibilities

• Manage smooth nightly hotel operations and guest service.
• Oversee health and safety tasks at night.
• Run night audit reports and manage check-ins/outs.
• Supervise the night porter.
• Oversee Food & Beverage service at night.
• Ensure meeting rooms are prepared to standard.
• Contribute to efficient hotel operations.

Skills

Night shift experience

Customer-facing

Opera knowledge

Organisational skills

Delegation

Team player

Tools

Opera PMS

Job description

Night Supervisor

Benefit from Dalata Academy programmes, courses and learning tools that equip you with essential skills and knowledge while also providing exposure to senior team members who can mentor you.

We are committed to promoting from within, so your dedication can lead to exciting internal opportunities. If you are ready to enhance your career and make an impact in a supportive environment, join us at Dalata Hotel Group!

Benefits

• Free employee meals on duty
• 50% Off F&B in all properties
• €/£60 Employee rate on rooms for all Dalata owned hotels
• 30% Off Friends & Family rate
• Extra annual leave day for every year worked (5 days to maximum of 5 days)
• Employee Assistance Programme
• Cycle to Work Scheme/Transport Schemes
• Pension access (Ask your HR Manager for local pension information)
• Development opportunities through our Dalata Academy to support your career journey
• Staff appreciation Initiatives, fun team building activities and regular charity events

Your Job:

• Responsible for smooth and efficient operation of the hotel at night and to ensure the highest level of customer service.
• Guest relations.
• Responsible for overall health & safety at night, including fire walks, security checks, and any other relevant health & safety duties, e.g. first aid.
• Performed front Office duties, including running the night audit report and checking and check-out guests.
• Supervising the night porter.
• Food & Beverage service at night.
• Ensuring meeting rooms are set to the correct standard.
• Contribute to the efficient running of the hotel.

What You Will Need:

• Previous Nights or hotel reception experience is essential.
• At least 2 years of experience working in a customer/guest-facing position.
• Good computer skills and knowledge of Opera would be an advantage.
• Excellent organisational skills and the ability to oversee & delegate work to others.
• A warm, friendly and approachable personality when dealing with fellow staff and guests.
• The ability to work on their initiative, as well as being capable of working as part of a team

About Us

Dalata Hotel Group – We bring theheartof hospitalityto every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we'll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.

Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.

Dalata Hotel Group is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process.