Night Porter

Talbot Hotel Midleton; Midleton; On-site; EUR 17,000 - 21,000; Part time

Benefits offered by this job

Contributory pension

Life Insurance

Free parking

Staff meals

Employee Assistance Programme

Bike to Work

Christmas Savings Scheme

Talbot Collection Friends and Family 


Job summary

Talbot Hotel Midleton in Ireland is recruiting a Night Porter to safeguard the property during night hours and deliver a high level of guest service across all areas.

You will manage conference/function spaces, assist with room service, handle guest inquiries, and ensure safety while preparing the handover to the day team.

Reliable, well-organised team players with good English communication are desired; prior experience is a plus, weekend shifts are required.

Qualifications

• Must be reliable, well organised and proactive.
• Strong spoken and written English is essential.
• Previous experience in a similar role is desirable.

Responsibilities

• Oversee hotel operations during night hours and ensure guest satisfaction.
• Set up and manage meetings and events spaces as required.
• Coordinate room service requests and respond to guest queries.
• Carry out night safety checks and assist with night audits.
• Prepare handover notes for the day shift and ensure complete check sheets.

Skills

Reliability

Team player

English communication

Job description

Talbot Hotel Midleton, part of the Talbot Collection, are currently recruiting for a Night Porter to join our team, this position will be rostered to work 4 or 5 shifts per week.

Overall Job Purpose

Responsibility for the hotel during night hours, ensuring that the highest level of guest service is given at all times, paying particular attention to conference/function business and all public areas, ascertaining complete guest satisfaction at all times;

Main Duties

• To ensure meeting & event rooms are properly set up, broken down and reset according to the weekly function sheets;
• To liaise with front office regarding all aspects of client's requirements;
• To set up and deliver room service requests when required;
• To deal with external and internal queries;
• To ensure the safety of all our guests throughout the night, by completing the safety checks and night audits competently;
• Ensure the hotel is prepared for the next day's business;
• Serve all guest requirements for the property during the night period;
• Ensure that all necessary steps are taken to safeguard company money, goods and assets;
• Coordinate and carry out various cleaning duties and general porter duties, as necessary;
• Provide a safe and secure environment for hotel guests;
• Ensure a complete & clear handover is done with the porter going off duty and that you prepare a handover for the end of your shift ensuring all check sheets are fully completed.

The successful candidate will have

• Computer literate, be reliable and be well organised.
• Be proactive and be a team player.
• Good command of the English Language both written & verbal is essential.

Previous experience of a similar role is desired.

Must be flexible as the role involves shift work and weekend work.

Some of the benefits of joining the team

• Join a company and culture that put their team first
• Training and Development Opportunities we invest in our people
• Being part of a progressive & growing company.
• Contributory company pension scheme. (12 months service requirement);
• Company Life Insurance Scheme
• Free parking
• Staff meals
• Employee Assistance Programme
• Talbot Collection Friends and Family Rates on accommodation
• Bike to Work
• Christmas Savings Scheme

Talbot Hotel Midleton, part of the Talbot Collection is an equal opportunities employer