Night Porter

Dalata Hotel Group; Cork; On-site; EUR 23,000 - 28,000; Full time

Benefits offered by this job

Free meals

50% Off F&B

Employee room rate

Friends & Family rate

Gym and pool access

Extra annual leave

Employee Assistance Programme

Cycle to Work

Pension access

Dalata Academy development

Staff events

Job summary

Dalata Hotel Group is seeking a Night Porter to support our hotel operations in Ireland. You will assist guests with check-in/out, handle porterage, and ensure a safe, welcoming environment during night shifts. You’ll be trained through our Dalata Academy, with opportunities to grow within the company.

A positive attitude, solid English, and teamwork are essential for success in a busy hotel setting. Join a friendly team and enjoy staff benefits including meals, staff room rates, gym access, and

Qualifications

• Previous experience working night shifts in a 3- or 4-star hotel.
• Experience using Opera is desirable but not essential.
• First Aid and Fire Warden certifications are desirable.
• Good spoken English.
• Strong organisational skills.
• Positive attitude and strong teamwork skills.

Responsibilities

• Check in and out hotel guests and assist with luggage/porterage.
• Clean lobby, back office, stairways, restaurant and bar areas, public and staff areas and meeting room floors.
• Clean other areas as directed and set up function rooms/breakfast area as needed.
• Manage front entrance outside the hotel and keep it clean and tidy.
• Understand hotel fire procedures to ensure safety of staff and guests.
• Set up meeting rooms.

Skills

Night porter experience

Strong teamwork

Strong organisational skills

English speaking

Tools

Opera (hotel software)

Job description

Night Porter

You will receive training through our Dalata Academy to help you learn important skills. You will also meet experienced team members who can help you grow.

At Dalata, we believe in promoting from within. If you work hard, you can have new opportunities in the future. Join us and be part of a friendly team!

Benefits

• Free employee meals on duty
• 50% Off F&B in all properties
• €/£60 Employee rate on rooms for all Dalata owned hotels
• 30% Off Friends & Family rate
• Free Gym and Pool access
• Extra annual leave day for every year worked (5 days to maximum of 5 days)
• Employee Assistance Programme
• Cycle to Work Scheme/Transport Schemes
• Pension access (Ask your HR Manager for local pension information)
• Development opportunities through our Dalata Academy to support your career journey
• Staff appreciation Initiatives, fun team building activities and regular charity events

Your Job :

• Check in and out hotel guests as required, as well as assist with guest requests in relation to luggage/porterage.
• Responsible for the cleaning of areas in the hotel, including but not restricted to the lobby, back office, stairways, restaurant and bar floor, public and staff areas and the meeting room floor.
• Responsible for cleaning other areas as directed by the manager on duty and also as per the nightly checklist, which may include the set-up of function rooms, the breakfast area, etc.
• Responsibility for the front entrance and outside of the hotel and ensuring that it is clean and tidy at all times. This includes emptying bins, picking up rubbish etc.
• To have a full understanding of the hotels’ fire procedures to ensure the safety of all staff and guests at all times.
• Responsibility for setting up meeting rooms.

What You’ll Need:

• Previous experience working night shifts in a 3- or 4-star hotel.
• Experience using Opera is desirable but not essential.
• First Aid and Fire Warden certifications are desirable.
• Good spoken English.
• Strong organisational skills.
• Ability to work effectively in a busy environment.
• A positive attitude and strong teamwork skills.

About us

Dalata Hotel Group - We bring theheartof hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we'll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.

Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.

Dalata Hotel Group is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process.