Network Operations Intern: Hands-on IT Networking

Sun Life; Dublin; On-site; EUR 12,000 - 17,000; Part time

Benefits offered by this job

On-site internship at Waterford office

Professional development workshops

Student awards and socials

Job summary

Sun Life invites you to join our Enterprise Network Services internship in Waterford. You’ll support the network operations team, handling first-line issues, asset tracking and service requests across a multi-site environment.

Eligible applicants are current third-year degree students required to complete an internship as part of their course. You will gain hands-on experience with TCP/IP, LAN/WAN, VPNs, firewalls and monitoring tools, while working on-site with mentoring leaders.

Qualifications

• Internship opportunities are open exclusively to current third-year degree students who are required to complete an internship or work placement as a mandatory part of their degree program/coursework.
• Applicants must return to their studies following the internship and be able to provide confirmation from their educational institution that the placement forms part of their course requirements.

Responsibilities

• Provide first level support for network issues, handling requests for the services, which our team is responsible for
• Serve as a resource on a team of network professionals across a multi-site organization
• Analyze and resolve or elevate network issues that impair business function
• Follow established procedures to service and support networking hardware
• Asset receiving, tracking, and maintaining a close eye on network inventory
• Consult with internal and external clients to determine requirements for successful project deliverables
• Accept user requests, triage and analyze them, then resolve or assign as appropriate
• Use hardware and software knowledge to ensure solutions integrate well into existing environment
• Work with 2nd and 3rd level teams to ensure documentation is accurate
• Be flexible in managing workday across a multi-site location
• Use project-planning skills to complete assigned tasks on time and on budget
• Act as an interface and provide advice and backup to other analysts and network support personnel

Skills

TCP/IP knowledge

LAN/WAN technologies

Load Balancing

VPN gateways

Firewalls

Networking troubleshooting

Incident management

Change management

CCNA asset

Education

University degree / College diploma (current student)

Tools

Networking hardware (routers, switches)

Job description

Sun Life invites you to join our Enterprise Network Services internship in Waterford. You’ll support the network operations team, handling first-line issues, asset tracking and service requests across a multi-site environment.

Eligible applicants are current third-year degree students required to complete an internship as part of their course. You will gain hands-on experience with TCP/IP, LAN/WAN, VPNs, firewalls and monitoring tools, while working on-site with mentoring leaders.