Network Operations Engineer I

Astreya; Dublin; On-site; EUR 45,000 - 57,000; Full time

Job summary

Astreya is seeking a Network Operations Engineer I to support global CDN deployments and network operations in Ireland. The role requires independence, high accuracy, and attention to detail.

You will work across global teams to manage production networks, understand peering strategies, and assist with vendor server issues. Weekend coverage may be required as part of the 24/7 support model.

Qualifications

• Bachelor’s degree plus 0–2 years’ related experience or equivalent.
• Strong communication and stakeholder management.
• Understanding of fiber-optic technology and network fundamentals.
• Ability to analyze data and perform root cause analysis.
• Programming and scripting capabilities.
• Ability to work with global service providers and ISPs.

Responsibilities

• Provide support for global production content delivery network deployments.
• Understanding of production and corporate network and internet peering strategies.
• Understanding of server hardware technologies relative to content delivery performance and capacity.
• Day-to-day activities involve working on multiple vendor servers and various software and hardware issues.
• Assist with traffic and any other queries raised by ISP/partners.
• Support team in handling switches for any incidents such as input errors, CRC, RMA etc.
• Work with ISP/vendors on fixing any issues related to network.
• Participate in 24/7 support with other teams across the globe. Some weekend work may be required.
• Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position.

Skills

Relationship building

Analytical mindset

Programming & scripting

Fiber optics

Root cause analysis

Communication skills

Education

Bachelor’s degree (B.S/B.A)

Job description

What This Job Entails

The Network Operations Engineer I is a network and server support engineer for CDN cluster environments. This position requires the ability to work independently with a high level of accuracy and attention to detail.

Scope

• Applies company policies and procedures to resolve routine issues
• Works on problems of limited scope
• Receives detailed instructions

Your Roles And Responsibilities

• Provide support for global production content delivery network deployments
• Understanding of production and corporate network and internet peering strategies
• Understanding of server hardware technologies relative to content delivery performance and capacity
• Day-to-day activities involve working on multiple vendor servers and various software and hardware issues
• Assist with traffic and any other queries raised by ISP/partners
• Support team in handling switches for any incidents such as input errors, CRC, RMA etc.
• Work with ISP/vendors on fixing any issues related to network
• Participate in 24/7 support with other teams across the globe. Some weekend work may be required.
• Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position.

Required Qualifications/Skills

• Bachelor’s degree (B.S/B.A) from four-college or university and 0 to 2 years’ related experience and/or training; or equivalent combination of education and experience
• Builds stable working relationships internally
• Follows standard practice and procedures when analyzing situations or data
• Understanding of fiber-optic technology including cable types, connector types, optic types, patch panels, and optical transport technologies
• Understanding of preparing root cause analysis for any network and server outages Programming and scripting capabilities
• Strong communication skills, including the ability to work with service providers, colocation facilities, and ISPs around the world

Preferred Qualifications

• Experience working in a multi-vendor network environment.
• Network certifications, including server level certifications

Physical Demand & Work Environment

• Must have the ability to perform office-related tasks which may include prolonged sitting or standing
• Must have the ability to move from place to place within an office environment
• Must be able to use a computer
• Must have the ability to communicate effectively
• Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

Salary Range

45,280.00 - 56,600.00 EUR (Annual)

• Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
• Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.