Member Experience & Engagement Lead (9-Month Contract)

Organictrust; Naas; On-site; EUR 35,000 - 45,000; Full time

Job summary

Organictrust in Naas, Co. Kildare, is looking for a Member Relations Coordinator for a 9-month maternity cover. This full-time position involves building strong relationships with members while providing high-quality support.

The ideal candidate will manage member communications, oversee outreach initiatives, and contribute to the organization’s annual magazine and charity partnerships. Previous experience in client support, excellent communication skills, and proficiency in IT software are essential.

Qualifications

• Previous experience in a similar member relations or client support role.
• Ability to communicate across all levels of the organization.
• Excellent time-management skills and attention to detail.

Responsibilities

• Act as the primary support contact for members.
• Lead the planning and delivery of quarterly member webinars.
• Manage annual charity partnership activities.

Skills

Member relations experience

Excellent communication skills

Organizational skills

Problem-solving skills

Technical knowledge of organic standards

Tools

Relevant IT software

Job description

Organictrust in Naas, Co. Kildare, is looking for a Member Relations Coordinator for a 9-month maternity cover. This full-time position involves building strong relationships with members while providing high-quality support.

The ideal candidate will manage member communications, oversee outreach initiatives, and contribute to the organization’s annual magazine and charity partnerships. Previous experience in client support, excellent communication skills, and proficiency in IT software are essential.